Business Processes - Templates & Policies

Request for Information Template

Use this template for issuing a Request for Information (RFI).

Move/Add/Change Request Form

Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...

Hierarchical SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. Utilize this template to help write a hierarchical-style SOP (Standard Operating...

Change Control – Freezes & Risk Evaluation Policy

The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.

Software Acquisition and Usage Policy

Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.

E-Mail TCO Worksheet

The “E-Mail TCO Worksheet” helps IT leaders peer into existing e-mail infrastructure and provisioning costs. IT leaders will gather expense information for 19 specific...

Request for Quotation Template

Use this template to issue a Request for Quotation.

RASCI Chart

Use this template to complete a RASCI chart (Responsible, Accountable, Supported, Consulted, and Informed).

Process Mapping Guide

Use this step-by-step guide to understand the best practices surrounding process mapping.

Business Process Improvement Workbook

Use this template to document and collect the data outputs from the Create a Winning BPI Playbook blueprint.
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