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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
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This tool will provide you with the means to determine your organization's level of readiness to improve your maintenance practices.
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This tool will provide you with the means to determine your organization's current resources allocation to maintenance tasks, projects, and other tasks.
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This tool, associated with Streamline Application Management, will help you assess the maturity of your application management practice.
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