Implement a Transformative IVR Experience That Empowers Your Customers – Phases 1-4

This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...

Implement a Transformative IVR Experience That Empowers Your Customers

IVR approaches are being reimagined across industries as the desire to improve the customer experience becomes a primary focus. Use this deck to learn the proper...
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Digital Transformation and Enterprise Portfolio Management in the Canadian Public Sector

Delivering exceptional digital services is a key goal for Canadian public sector organizations at all levels of government. The dynamic pace of digital transformation...

The Canadian Government Labor Market: Competing for Scarce Resources in a Highly Competitive, High-Demand, and Low-Supply Environment

Canadian labor shortages are widespread, affecting almost every sector. As a result, government employers need to get out there quickly to ensure that public service is...

Huawei and Canada’s Recent 5G Ban: Your Supply Chain Could Still Be at Risk

This technology brief will describe Huawei’s history and its current technology focus, possible cause for concerns based on multiple allegations, and finally how use of...

Define a Release Management Process to Deliver Lasting Value

Firms are investing in modern release practices (including continuous integration and delivery) based around product ownership, Agile, and DevOps. They continue to see...
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Define a Release Management Process to Deliver Lasting Value – Phases 1-4

This blueprint enables you to build a continuous anything delivery mechanism through conceptualization of a robust release management framework.

Define a Release Management Process to Deliver Lasting Value Template

Use this template to help you define, detail, and make a reality your strategy in support of your application release management framework

Define a Release Management Process to Deliver Lasting Value Workbook

This workbook is designed to capture the results of your exercises from the Define a Release Management Process to Deliver Lasting Value blueprint.

Define the Role of Project Management in Agile and Product-Centric Delivery Storyboard

Use this guide to understand the steps necessary to define the role of project management in Agile and product-centric organizations.
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