Software Acquisition and Usage Policy

Use Info-Tech's sample policy to launch software acquisition management efforts to the top of your priority list.

The Philippines for Outsourced IT Services

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The...

Formalize User Acceptance Testing

User Acceptance Tests (UATs) are often overlooked on internal software projects because users have already participated in early interface and system tests. Be prepared...

Offshore IT Service Trends: Is a Foreign Affair in Your Future?

Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the...

Requirements Gathering SOP and BA Playbook

Use this template to define procedures for how requirements should be gathered at your organization.

Building a Better RIA

Understand what type of benefits your business can achieve from adopting an RIA strategy.

Fast Track Tool: Manage Vendor Performance

Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...

Implement DevOps Practices That Work

DevOps is a philosophy that emphasizes a strong relationship between development and operations by incorporating each other’s priorities in their own practices and...
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Functional Test Plan Template

This tool provides an outline to aid the development of a functional test plan for a software application.

Application Test Strategy Template

The test strategy template provides IT managers with a tool to document a comprehensive testing plan that focuses on testing scope, schedule, resources, defect tracking...
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