The CIO role is evolving from record keeper to forecasting future opportunities and risks. Six trends in 2025 fit into three major themes that will impact organizations in 2025.
Traditional talent strategies will be no match for the new technologies, expectations, and generations that are reshaping the IT workplace. To successfully deliver on the vision of IT’s exponential future, IT leaders must reimagine talent processes, organizational structures, and their own notions of what it takes to lead IT.
AI’s future is here, and its promise of innovation is matched only by its risk and complexity. The responsibility for navigating the delicate balance of AI risk and AI reward has fallen to CIOs and IT leaders. Learn about the four trends that will inform AI strategies in 2025.
Design Your IT Organization for the Future is the second blueprint in your organizational transformation journey. In this blueprint you will design the IT structure your organization needs to align with and deliver on enterprise strategic objectives.
Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy. Stakeholder attention spans are growing shorter; create a visual IT strategy to show how IT will support the business.
The service desk is the entry point for users to get help. IT must ensure the first line of interaction has the knowledge and tools they need to resolve quickly and preferably on first contact.
The amount of data within organizations is growing at an exponential rate, creating a need for organizations to adopt a formal approach to governing their data. However, many organizations remain uninformed on how to effectively and sustainably govern their data.
There has been an increased emphasis on short-term decision making and agility by organizations. As a result, organizations now need a strategic planning function to make accurate investment decisions. Create an EA strategy to communicate to the organization the contributions EA can make as a strategic planning function.
Rationalize Your Application Portfolio establishes a program and record of applications used in your organization, an assessment of how well they are supporting their core functions, and guidance on where modernization efforts are needed. The dashboards help support conversations and improve IT planning and product management. This blueprint will help you streamline and rationalize application portfolio management by following our four-phase methodology: Lay Your Foundations, Improve Your Inventory, Rationalize Your Applications, and Populate Your Roadmap.
Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.
Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.
Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.
Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.
IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.
