Design Your IT Organization for the Future

Deliver on your most critical objectives with a strategically aligned IT structure.

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Organizations that look to completing this workshop should be trying to overcome:

  • Misalignment between the IT structure and strategy.
  • Role ambiguity among employees and leaders.
  • An inappropriate span of control based on the culture being sought.
  • Ad hoc or undocumented ways of working.

After completing the Design Your IT Organization for the Future workshop, you will:

  • Possess a ready-to-be adopted IT structure.
  • Have clearly defined IT team structures and a method to communicate their value to the organization.
  • Provide employees with clarity around what their roles core responsibilities are and how to work with other roles and teams.
  • Establish the right span of control to align with the overall culture and ways of working.

Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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Member Rating

9.4/10
Overall Impact

$81,239
Average $ Saved

30
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

Module 1: Provide Teams and Roles Purpose

The Purpose

  • Organize the IT capabilities into clear and purposeful team structures and identify the necessary resources to deliver on each team objective.

Key Benefits Achieved

  • Alignment of the IT structure to the IT operating model and future vision.
  • Employee-defined purpose statements that clearly and concisely articulate what each functional team is intended to deliver on.
  • Allocation of responsibility vs. accountability for each of the IT capabilities.

Activities: Outputs:
1.1 Categorize your IT capabilities within your defined functional work units.
  • Capabilities organized into functional groups.
1.2 Create a mandate statement for each work unit.
  • Functional work unit mandates.
1.3 Define roles inside the work units and assign accountability and responsibility.
  • Roles with clear responsibilities and accountabilities.
1.4 Assign roles with task-specific activities most critical to their success.

Module 2: Build the Organizational Chart

The Purpose

  • Build on each of the necessary components to define the organizational chart to have a visual and clear reporting chart.

Key Benefits Achieved

  • Identify where your talent gap exists and if resources can be developed or hired to fill that gap.
  • Establish the desired span of control for your organization and the culture you are striving to achieve within the IT group.
  • Create an easy-to-read reporting structure in the form of an organizational chart.

Activities: Outputs:
2.1 Identify the talent gap to determine resource forecasting projections.
  • Forecasting of resource demand vs. availability.
2.2 Estimate the cost to buy or build the necessary roles.
  • Cost to grow or develop the IT organization.
2.3 Define the desired span of control.
  • Desired span of control for each team.
2.4 Allocate resources to their reporting manager and finalize the organizational chart.
  • Organizational chart with reporting relationships.

Module 3: Establish Clear Ways of Working

The Purpose

  • To prevent only changing on paper, provide employees with clear flow diagrams on how they will deliver value daily.

Key Benefits Achieved

  • Critical processes for each of the functional areas will be defined.
  • The steps employees must take to deliver on those processes will be documented.
  • Employees will successfully understand when they must communicate, collaborate, or educate with different roles or teams.

Activities: Outputs:
3.1 Critical processes defined and documented against each functional work unit.
  • Critical process flow diagrams for employees to follow.
3.2 Process flow diagrams to highlight communication, collaboration, and education across roles and teams.
3.3 Role-specific process flow diagrams.

Module 4: Communicate Changes and Obtain Buy-In

The Purpose

  • Highlight the changes that will be taking place and present these changes in easy-to-read formats for employees and stakeholders alike.

Key Benefits Achieved

  • Articulate the planned changes.
  • Communicate the changes to those most impacted – employees – and provide them with clear next steps on how they should behave to deliver on those changes.
  • Identify and mitigate critical risks before they happen.

Activities: Outputs:
4.1 Define the transition plan.
  • Transition plan
4.2 Create the change communication message.
  • Change communication message
4.3 Create a standard set of FAQs.
  • Standard FAQs
4.4 Identify and mitigate key org. design risks.
  • Risk mitigation plan
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