Select and Implement a Web Experience Management Solution

Your website is your company’s face to the world: select a best-of-breed platform for ensuring you make a rock-star impression with your prospects and customers!

RETIRED CONTENT

Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.

Selecting and implementing a WEM platform without a plan can result in:

  • Misalignment with Marketing’s requirements.
  • A platform that frustrates prospective and current customers, leading to lost revenue.
  • Rework caused by improper deployment.
  • Wasted investment.
  • Poor adoption and high operational costs.

Upfront planning for WEM selection and deployment leads to:

  • A deployed, cost-effective platform that is in lockstep with the needs of Marketing and other stakeholder groups.
  • A platform that provides cutting edge capabilities for customer interaction.
  • High adoption rates and low maintenance costs.
  • A deployment that does not require overhauls every year.

Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

Module 1: Launch of the WEM Selection Project

The Purpose

  • Discuss the general project overview for the WEM selection.

Key Benefits Achieved

  • Launch of your WEM selection project.
  • Development of your organization’s WEM requirements.

Activities: Outputs:
1.1 Facilitation of activities from the Launch the WEM Project and Collect Requirements phase, including project scoping and resource planning.
  • WEM Procurement Project Charter
1.2 Conduct overview of the WEM market landscape, trends, and vendors.
  • WEM Use-Case Fit Assessment
1.3 Conduct process mapping for selected marketing processes.
1.4 Interview business stakeholders.
1.5 Prioritize WEM functional requirements.

Module 2: Plan the Procurement and Implementation Process

The Purpose

  • Plan the procurement and the implementation of the WEM solution.

Key Benefits Achieved

  • Selection of a WEM solution.
  • A plan for implementing the selected WEM solution.

Activities: Outputs:
2.1 Complete marketing process mapping with business stakeholders.
  • Vendor Shortlist
2.2 Interview IT staff and project team, identify technical requirements for the WEM suite, and document high-level solution requirements.
  • WEM RFP
2.3 Perform a use-case scenario assessment, review use-case scenario results, identify use-case alignment, and review the WEM Vendor Landscape vendor profiles and performance.
  • Vendor Evaluations
2.4 Create a custom vendor shortlist and investigate additional vendors for exploration in the marketplace.
  • Selection of a WEM Solution
2.5 Meet with project manager to discuss results and action items.
  • WEM projected work break-down
  • Implementation plan
  • Framework for WEM deployment and CRM/Marketing Management Suite Integration
Visit our IT Cost Optimization Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019