Make the Network Invisible by Developing a World Class Network Management Function
If you have to report availability, you’ve already failed.
RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.Lack of proper network management
- As organizations expand, so too must the network. Generally, these network expansions have been completed on the fly, implementing new infrastructure as requirements demand.
- These ad hoc upgrades have led to poorly designed network architectures that make managing the network difficult, lead to bottlenecks of traffic, and cause outages on a regular basis.
Proper network management implemented
- Organizations are able to locate areas of high traffic and balance loads for a more balanced experience acros the network.
- Network admins are able to proactively locate network outages and solve issues before users are aware of problems.
- Network admins can reduce time-to-resolve outages through the use of a GUI and alert system, rather than troubleshoot using CLI.
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Module 1: Make the Case for Network Management
The Purpose
- Understand how the optimization of people, proceses, and technology help to create a more robust network.
- Understand the benefits of operating a world class network.
Key Benefits Achieved
- Strong business case that details why organizations need to revisit network management practices.
- Clearly defines network management mission, vision, and responsibilities.
| Activities: | Outputs: | |
|---|---|---|
| 1.1 | Discuss the importance of network management. |
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| 1.2 | Discuss network management goals. |
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| 1.3 | Build the business case. |
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Module 2: Assess the Current State
The Purpose
- A comprehensive understanding of your current network management practices.
- Understand the major challenges your organization is facing with respect to people, processes, and technology.
Key Benefits Achieved
- Be able to clearly present your current challenges
- Understand whether your current capability is sufficient to be considered world class network management practices.
| Activities: | Outputs: | |
|---|---|---|
| 2.1 | Assess current state of people, processes, and technology as they relate to network management practices. |
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Module 3: Desired Future State
The Purpose
- Understand the keys to a successfully managing a network.
- Outline low level goals of network management for people, processes, and technology.
- Outline supporting technologies for a better network management function.
Key Benefits Achieved
- A better understanding of how people, processes, and technology interact to optimize the way the network is managed.
| Activities: | Outputs: | |
|---|---|---|
| 3.1 | Outline the goals for the future state of people, processes, and technology. |
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Module 4: Gap Analysis
The Purpose
- Outline the differences between the current and desired state.
- Detail the steps to remediation for people, processes, and technology.
- Outline the steps to refreshing technology.
Key Benefits Achieved
- Detailed comparison of how network staff, processes, and technology match up against the future networking practices desired for the organization.
| Activities: | Outputs: | |
|---|---|---|
| 4.1 | Discuss the steps required to meet the future networking state. |
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| 4.2 | Create a network innovation calendar. |
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Module 5: Plan the Transformation
The Purpose
- Outline how to successfully plan the project through creating an action plan and tracking the project.
Key Benefits Achieved
- A detailed guide through the network management improvement project.
| Activities: | Outputs: | |
|---|---|---|
| 5.1 | Assign project roles. |
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| 5.2 | Build an action plan. |
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| 5.3 | Detail milestones for the project timeline. |
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