IT Organizational Design

Align the IT organization structure to the business strategy.

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Common challenges include:

  • Poor responsiveness: IT has challenges in responding to and meeting customer needs
  • Business perception of IT: IT is perceived as support function and not as a strategic partner
  • Unclear roles: IT staff are uncertain of accountabilities; functions overlap and work “falls between the cracks”
  • Spread of extra-organizational units: Extreme reliance on task forces, committees, special projects, and/or shadow organizations

This workshop will help to address those challenges:

  • Determine capabilities needed within the IT organization to align to the business strategy
  • Create an organizational structure to address the objectives of the business and IT
  • Develop a transition plan to implement the organizational structure changes

Book Your Workshop

Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

Module 1: Conduct a current state assessment

The Purpose

  • Agree on the goals and objectives of the workshop
  • Reach consensus on the drivers and outcomes of the organizational redesign initiative
  • Identify the organizational structure capability gap
  • Define the key IT capabilities
  • Develop an organizational design assessment tool

Key Benefits Achieved

  • After assessing the current state, you will be prepared to start thinking about what the new IT organizational design needs to achieve.

Activities: Outputs:
1.1 Set expectations
  • Goals and outcomes for change
1.2 Describe the context for the IT organizational structure
  • Business and IT goals and value discipline
1.3 Determine the required IT capabilities
  • IT capabilities map
1.4 Create the Design Assessment Framework
  • Organizational Design Assessment Tool

Module 2: Create an outline of the target IT organization

The Purpose

  • Define the units of work that will be part of the target IT organization
  • Create a sketch of the target IT organization based on an understanding of required capabilities, and organizational design archetypes
  • Assign the work to be done to work units
  • Assess the design outline based on the design assessment framework

Key Benefits Achieved

  • After creating the design outline, you will have the foundation for building the target IT organizational structure in more detail.

Activities: Outputs:
2.1 Create an organizational sketch
  • Organizational sketch
2.2 Define the work to be done
  • Design outline

Module 3: Design the target IT organizational structure

The Purpose

  • Define the key roles required in the target IT organization
  • Identify key competencies and the level of competence required for each role
  • Create an organizational chart for the target IT organization

Key Benefits Achieved

  • After creating the organizational chart, you will be in a position to develop the strategy to make the required changes.

Activities: Outputs:
3.1 Define the key roles
  • Role profiles
3.2 Create an organizational chart
  • Organizational chart

Module 4: Plan the transition

The Purpose

  • Identify the major organizational changes
  • Undertake a change management assessment
  • Develop a transition strategy

Key Benefits Achieved

  • After assessing the requirement for change, you will have the foundation for building a transition plan to implement the organizational structure changes.

Activities: Outputs:
4.1 Perform an organizational gap analysis
  • Gap analysis
4.2 Determine readiness for change
  • Change approach
4.3 Create a transition plan
  • Transition strategy & plan

Module 5: Create the Change Leader Action Plan

The Purpose

  • Assess the readiness of leadership for the organizational transition
  • Identify the key stakeholders and how to best engage them
  • Prepare an action plan for the role of the Change Leader in leading the transition

Key Benefits Achieved

  • After completing this module, you will be in a position to initiate the organizational transition.

Activities: Outputs:
5.1 Create the Change Leader Action Plan
  • Change leader action plan
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