IT Organizational Design

Align the IT organization structure to the business strategy.

Onsite Workshop

Common challenges include:

  • Poor responsiveness: IT has challenges in responding to and meeting customer needs
  • Business perception of IT: IT is perceived as support function and not as a strategic partner
  • Unclear roles: IT staff are uncertain of accountabilities; functions overlap and work “falls between the cracks”
  • Spread of extra-organizational units: Extreme reliance on task forces, committees, special projects, and/or shadow organizations

This workshop will help to address those challenges:

  • Determine capabilities needed within the IT organization to align to the business strategy
  • Create an organizational structure to address the objectives of the business and IT
  • Develop a transition plan to implement the organizational structure changes

Module 1: Conduct a current state assessment

The Purpose

  • Agree on the goals and objectives of the workshop
  • Reach consensus on the drivers and outcomes of the organizational redesign initiative
  • Identify the organizational structure capability gap
  • Define the key IT capabilities
  • Develop an organizational design assessment tool

Key Benefits Achieved

  • After assessing the current state, you will be prepared to start thinking about what the new IT organizational design needs to achieve.

Activities: Outputs:
1.1 Set expectations
  • Goals and outcomes for change
1.2 Describe the context for the IT organizational structure
  • Business and IT goals and value discipline
1.3 Determine the required IT capabilities
  • IT capabilities map
1.4 Create the Design Assessment Framework
  • Organizational Design Assessment Tool

Module 2: Create an outline of the target IT organization

The Purpose

  • Define the units of work that will be part of the target IT organization
  • Create a sketch of the target IT organization based on an understanding of required capabilities, and organizational design archetypes
  • Assign the work to be done to work units
  • Assess the design outline based on the design assessment framework

Key Benefits Achieved

  • After creating the design outline, you will have the foundation for building the target IT organizational structure in more detail.

Activities: Outputs:
2.1 Create an organizational sketch
  • Organizational sketch
2.2 Define the work to be done
  • Design outline

Module 3: Design the target IT organizational structure

The Purpose

  • Define the key roles required in the target IT organization
  • Identify key competencies and the level of competence required for each role
  • Create an organizational chart for the target IT organization

Key Benefits Achieved

  • After creating the organizational chart, you will be in a position to develop the strategy to make the required changes.

Activities: Outputs:
3.1 Define the key roles
  • Role profiles
3.2 Create an organizational chart
  • Organizational chart

Module 4: Plan the transition

The Purpose

  • Identify the major organizational changes
  • Undertake a change management assessment
  • Develop a transition strategy

Key Benefits Achieved

  • After assessing the requirement for change, you will have the foundation for building a transition plan to implement the organizational structure changes.

Activities: Outputs:
4.1 Perform an organizational gap analysis
  • Gap analysis
4.2 Determine readiness for change
  • Change approach
4.3 Create a transition plan
  • Transition strategy & plan

Module 5: Create the Change Leader Action Plan

The Purpose

  • Assess the readiness of leadership for the organizational transition
  • Identify the key stakeholders and how to best engage them
  • Prepare an action plan for the role of the Change Leader in leading the transition

Key Benefits Achieved

  • After completing this module, you will be in a position to initiate the organizational transition.

Activities: Outputs:
5.1 Create the Change Leader Action Plan
  • Change leader action plan

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Onsite Workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn’t enough, we offer low-cost onsite delivery of our Project Workshops. We take you through every phase of your project and ensure that you have a road map in place to complete your project successfully.

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