RETIRED CONTENT
Please note that the content on this page is retired. This content is not maintained and may contain information or links that are out of date.An inefficient BI operation causes:
- Dissatisfied business stakeholders and low adoption rates among end users.
- Wasted investments in non-critical BI processes, staff, and applications.
An optimized BI operation results in:
- Information delivered to the business in a timely manner.
- Accurate information enabling the business to make effective decisions.
- Affordable information, enabling IT to reallocate budget and resources to strategic projects.
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Module 1: Determine target state BI operating model
The Purpose
- To determine the goals and measures of the BI operation.
- To determine the initial target state BI operating model.
Key Benefits Achieved
- BI operation goals and measures.
- Initial target state BI operating model.
Activities: | Outputs: | |
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1.1 | Determine BI operation goals and measures. |
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1.2 | Determine initial target state BI operating model. |
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Module 2: Assess current state BI operations
The Purpose
- Assess the current state operations of BI across organization structure, process, people, and application functionality.
Key Benefits Achieved
- A holistic view and a detailed understanding of the current state BI operations across organization structure, process, people, and application functionality.
Activities: | Outputs: | |
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2.1 | Assess organization structure, processes, people, application functionality, and BI operations performance. |
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Module 3: Refine, select gaps, plan improvements, and execute
The Purpose
- Refine the target state operating model, identify and rank gaps, and define improvement initiatives to close gaps.
Key Benefits Achieved
- Refined the target state BI operating model.
- Defined top improvement initiatives to close the top ranked gaps.
Activities: | Outputs: | |
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3.1 | Refine target state BI operating model. |
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3.2 | Identify and list gaps. |
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3.3 | Assess and select gaps for improvement. |
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3.4 | Define improvement initiatives to close gaps. |
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3.5 | Analyze initiative benefits and costs. |
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3.6 | Obtain approval and official sign-off for the optimization project. |
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3.7 | Execute the optimization project. |
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Module 4: Track improvements and measure BI performance and value
The Purpose
- Track improvements and measure BI performance and value.
Key Benefits Achieved
- Increase the likelihood of improvement initiative completion by tracking each improvement initiative.
- Improve BI operation capability by measuring and analyzing BI performance measures.
Activities: | Outputs: | |
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4.1 | Track the progress of improvement initiatives. |
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4.2 | Develop a BI operation performance and value measurement approach. |
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4.3 | Monitor BI operation performance and value. |
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Module 5: Communicate and sell the benefits to stakeholders
The Purpose
- Communicate the benefits of BI to stakeholders.
- Craft value statements supported by value measures and proof points.
Key Benefits Achieved
- Maintain stakeholder buy-in for business intelligence.
- Easily and effectively demonstrate value using value statements and proof points.
Activities: | Outputs: | |
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5.1 | Communicate BI’s benefits to stakeholders. |
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5.2 | Craft value statements supported by value measures and proof points. |
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5.3 | Promote BI’s business value. |
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5.4 | Create a communication plan. |
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