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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

In the past, videoconferencing technology has largely been out of reach of most small and midsize business. It was too expensive, too complex, and too inconsistent for them to deploy. Recently, vendors have overcome many of those hurdles, so...

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Info-Tech recently conducted several surveys for our research projects.This document is a high level summary of those results and an introduction to the resulting research.

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Many organizations are looking to deploy a videoconferencing solution in order to better meet business collaboration needs and address rising travel costs. This video outlines various factors that go into the videoconferencing investment decision.

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Unified Communications (UC) is an integrated approach to enhancing end user communications and accelerating key business processes. Understand the UC market and lifecycle and develop a strategy that will best deliver on business objectives.

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Unified Communications (UC) is an integrated approach to enhancing end user communications and accelerating key business processes. Enterprises exploring the potential benefits and challenges of this approach should leverage the UC Fit...

Geographically distributed enterprises are realizing tangible travel savings and productivity benefits following the implementation of videoconferencing systems. Learn from the experiences of early adopters in the field and start building the...

Both financial and non-financial analyses must be completed to ensure the business has a holistic understanding of the potential benefits before launching an IP Telephony (IPT) upgrade. Review this case study and leverage the experiences of one...

(10-Aug-09) It sounds so easy: Just give employees the ability to easily move among desktop and mobile voice calls, instant messaging and videoconferencing technologies -- and productivity and efficiency improvements will naturally follow....

Case Study

Small and mid-sized enterprises (SMEs) continue to seek new ways to cut costs and reduce spending. With a 78% chance of successfully delivering on anticipated cost reduction, vendor management represents one area where costs can quickly and...

Telepresence is a set of immersive conferencing technologies and solutions which has the potential to significantly change the way that enterprises approach remote collaboration and business travel. Enterprise IT leaders must understand this...

By delivering enhanced collaborative capabilities to end users, Unified Communications (UC) solutions can create new telework opportunities for a great number of job roles in an organization. Small enterprise IT leaders should understand the...

Although IP convergence offers a range of opportunities and benefits, it also introduces several critical performance considerations, not all of which are related to network operation. Understand the factors that affect IP voice, video, and...

Impact Research

Unified Communications (UC) is a broad set of technologies that has significant implications for the way in which individuals communicate and businesses operate. This report will identify the key enterprise adoption drivers for UC, and detail...

With recent major platform releases, IBM and Microsoft have shrewdly imposed their presence on the budding enterprise Unified Communications (UC) market. Enterprises currently exploring the UC technology and solutions space should understand...

Enterprise Web conferencing has matured considerably and major hurdles on the way to critical mass, including high costs and technical limitations, are fading fast. Small enterprises with distributed teams and considerable business travel...

Among Unified Communications (UC) platforms, IBM Lotus Sametime 8 is suitable for enterprises with requirements for cross-platform support and broader objectives for integration across a multi-vendor environment. Given its diverse capabilities...