Note

Often times in IT useful Excel tools can be used to make better decisions and save time or money. Info-Tech has produced a useful set of IT tools in Excel to help with a wide range of IT issues.

Template/Policy

Product demonstrations are a critical step for selection teams to compare and evaluate solutions. Use this demonstration script template as a basis for a comprehensive list of activities and features that Lead Management Automation (LMA)...

Solution Set

Meeting compliance needs and optimizing email efficiency can be a difficult task. Select the right email archiving platform to reduce risks, optimize email service storage, and reduce end-user support costs.

Solution Set

While Citrix and VMware are the dominant players in the desktop virtualization market, it's important to explore other options.

Solution Set

The threat that is malware continues to evolve at a breakneck pace, as does the sheer volume of different malware threats that exist. To keep up with the onslaught, Anti-Malware vendors must continue to innovate and bring new products with...

Note

Secure Socket Layer Virtual Private Network (SSL VPN) is critical for enterprises that employ remote or mobile workers, or aim to increase productivity by providing 24x7 corporate network access.

Solution Set

A key objective for IT management should be to establish effective decision rights for IT versus the business. Misplaced rights can create problems for IT that at the least create unnecessary work, and at worst can result in failure to deliver...

Note

In many organizations, the allocation of IT decision rights is inappropriate, either removing from IT its rightful control of the IT technical environment, or forcing IT to make decisions that have a major impact on business units.

Video

SaaS ERP belongs on the shortlist for small enterprises and mid-sized divisions of larger enterprises. Make the business case on versatility, not on total cost.

Template/Policy

Ongoing IT input provided through committees can provide continuous feedback to stakeholders who might not otherwise solicit IT's advice in decision-making.

Tool

This tool assists in identifying decision right gaps by performing a comparison between your organization's unique decision right allocation and the ideal situation.

Video

The responsibility for IT decisions is often misplaced with those most impacted being uninvolved in decisions that they should be making.

Template/Policy

Organizations who are struggling to reconcile requirements with vendor competencies should make use of this RFP template to navigate the ITAM vendor landscape.

Tool

Organizations in the ITAM tool selection process must fairly score potential vendors and their product offerings. Use this tool to quickly and easily compare the results of the RFP responses.

Tool

Developing a shortlist of appropriate ITAM vendors can be a difficult and time-consuming process. Use this tool to focus on key priorities, establish individual weighting and ranking factors, and calculate a fully customized Vendor Landscape.

Solution Set

A solid asset management practice is essential to understanding and managing costs associated with IT assets.

Template/Policy

An RFP is a formal invitation issued by a business or agency requesting interested vendors to submit written proposals meeting a particular set of requirements. This Enterprise Content Management (ECM) RFP template will help streamline your...

Template/Policy

Vendor co-location site visits can validate decisions or uncover vendor inadequacies and biases. Conduct site visits to shortlisted data center co-location vendors to add another layer of due diligence to the final vendor selection.

Tool

When the organization has received completed proposals back from co-location vendors, a common scoring method should be used to compare and evaluate each proposal. Implement a common scoring method into evaluation processes to determine a...

Template/Policy

Organizations in the selection process for a co-location vendor should issue an RFP to gather required information from vendors and make an informed decision. After finalizing selection criteria that is relevant to the organization's needs, use...

Template/Policy

Vendor demonstrations are a great way to evaluate a software solution, especially when it comes to non-functional requirements. However, the value of the demo can be quickly undermined if the vendor is allowed to run the show. Use our...

Note

Business Intelligence (BI) tools are increasingly relied upon to help organizations leverage data to make timely and effective decisions. Use this storyboard to gain actionable insight on major BI vendor products and to select the BI solution...

Solution Set

This solution set will help you navigate the complexities of BI with actionable insight on major vendor products and clear advice for managing the evaluation and selection process.

Tool

Business Intelligence (BI) solutions are increasingly relied upon to leverage data to make timely and effective decisions. Use this tool to generate a short list of BI vendors based on five key selection criteria.

Vendor selection is the most important step when implementing Project Management (PM) software. The solution must be aligned to business goals, current circumstances and future agenda, and it must keep the end users in mind. Understand the...

In order for Project Management (PM) software to be a success, the enterprise must have an enforced PM process and methodology in place. Full user buy-in is a must in order for the implementation to be a success. The recommendations in this note...

When a shortlist of co-location vendors has been determined, IT must complete an additional key step in their due diligence that includes validating vendor claims and following up with site visits to each potential location. Be prepared to...

Tool

There are several things that must be under control before the enterprise moves into the vendor selection process for Project Management (PM) software. This tool lists the necessary steps that must be taken before a PM tool can be implemented....

The most integral step of Project Management software implementation is vendor selection. Business goals, current circumstances and future agenda, as well as end users must take precedence throughout the selection process. Define requirements...

Tool

Before the enterprise moves into the vendor selection phase for Project Management (PM) software, there are several factors that must be considered. This assessment tool lists important processes that must be undertaken before implementing a PM...