Vendor Research

This report provides guidance to IT vendors and solution providers looking to develop a social media strategy for marketing, sales, and customer service efforts.

Vendor Research

This report will provide IT vendors and solution providers with a high-level look at the tools and services that enable social media sales and support through a social customer relationship management strategy.

Vendor Research

This report will help IT vendors and solution providers understand the importance of having a social media strategy for customer interaction.

Vendor Research

This report is based on comprehensive interviews with 16 solution providers of varying types (i.e. VARs, SIs, ISVs, MSPs, and hosters). These interviews were aimed at drawing out the economic impact that the growth of cloud, particularly SaaS,...

Vendor Research

This discussion document positions Info-Tech Indaba's upcoming big data and analytics research. Data generation globally is growing exponentially, with over 35 zettabytes of digital data being created within ten years, according to industry...

Vendor Research

This report will help vendors and solution providers understand the current market dynamics for Governance, Risk management, and Compliance (GRC) solutions.

Vendor Research

This report will help vendors and partners understand the market dynamics impacting endpoint encryption purchase behavior.

Vendor Research

This report will help vendors, solution providers, and consultants understand the current dynamics in the market for Enterprise Resource Planning (ERP) software. It will emphasize the challenges firms face and what this means to IT providers.

Vendor Research

This report is designed to aid vendors and solution providers in the sale and marketing of business intelligence (BI) software to enterprises.

Vendor Research

This report will help vendors and solution providers understand how to sell their IT asset management (ITAM) tools. It will emphasize the rationale of end-user purchases and what this means to the vendor.

Vendor Research

This report will help vendors and solution providers understand how to sell and market their cloud solutions, particularly Software as a Service (SaaS). It will emphasize the rationale of end-customer purchases and what this means to the vendor.

Vendor Research

This report is designed to aid vendors and solution providers in the sales and marketing of data integration tools to end customers.

Vendor Research

This report is designed to aid vendors in the sales and marketing of Workforce Management Software (WFMS) to end customers.

Vendor Research

This report is designed to aid vendors and solution providers in the sales and marketing of backup software to end customers.

Vendor Research

This agenda discussion document positions Info-Tech Indaba's upcoming social media research. If employed by vendors' channel partners, social media techniques can provide a broader customer reach and more effective interactions. As social media...

Vendor Research

This report helps vendors understand how to sell their server virtualization solutions and emphasizes the rationale of end customer purchases and what this means to the vendor.

Vendor Research

This agenda discussion document positions Info-Tech Indaba's upcoming cloud research. By uncovering the keys to cloud success, the research will help vendors ensure their channel's willingness to sell their cloud offerings, rather than their...

Vendor Research

This agenda discussion document positions Info-Tech Indaba's upcoming mobility research. By studying mobility from the IT department's perspective, the research will be able to uncover opportunities for vendors and solution providers. Info-Tech...

Vendor Research

Info-Tech Research Group's Indaba Division (Info-Tech Indaba) has been providing research and advice around IT buyer behavior for many years, as well as examining the relationship between vendors and solution providers. The research is now being...

Template/Policy

This template is designed to provide vendors with a consistent set of instructions when demonstrating ERP platforms to ensure an objective comparison of product features; all while you can evaluate ease-of-use from a user and IT perspective.

Podcast

Formulating a comprehensive view of the key factors going into ERP selection and management is a remarkably difficult task requiring years of experience, and often many missteps along the way.

Note

Selecting an ERP platform is a difficult decision for any enterprise. This research clearly outlines the challenges faced by organizations, discusses the relative strengths and weaknesses of ERP platforms and provides organizations with the key...

Tool

This tool is pre-built with the essential criteria that should be considered when evaluating ERP RFP responses. Use this tool to put hard numbers behind vendor claims, and keep evaluations objective when scoring RFP responses.

Tool

Developing a vendor shortlist is a vital task in ERP selection. Organizations that are most successful with their ERP selection, vigorously examine selected vendors to ensure compatibility and functional fit, while ensuring the implementing...

(8-Feb-10) Acumatica entered the Canadian ERP marketplace last week with a Web-based ERP solution that can be deployed on internal or external clouds through traditional software licensing or software-as-a-service (SaaS) models. A Washington,...

(16-Dec-09) Executives for Hartco-owned solution providers Metafore LP and Microserv, which announced plans to merge earlier this week effective in January, say the new Metafore will be better able to service national customers across the...

Template/Policy

Ensure that traveling employees are aware of what is considered an acceptable expense and what expenses are eligible for reimbursement by the organization. Establish guidelines by drafting, implementing, and communicating a travel expense policy.

The travel budget is a popular target for IT cost-management. To effectively manage travel expenses, IT decision-makers should examine the drivers behind significant travel budgets. The basis for employee travel needs to be identified and the...

Organizations planning a LAN refresh will likely purchase LAN equipment from a Value Added Reseller (VAR). In many cases, companies will look to a VAR or integrator to help with the design and implementation of the corporate LAN. Thus, choosing...

Note

There are several important aspects to successfully implementing a LAN refresh. LAN design and implementation planning are crucial. Use this implementation checklist to help ensure LAN refresh success.