Vendor Research

EMC has observed the recent trend of shifting partner programs from volume to value, and has reorganized its Velocity Partner Program requirements and benefits to that end. In addition, EMC is consolidating multiple partner programs in order to...

Tool

Many organizations attempt to implement enterprise architecture (EA) without a clear sense of where they are and where they want to go. Determining your enterprise's current state of EA, the desired target state, and a roadmap for getting there...

Note

With increasingly complex business models, more sophisticated solutions and escalating costs, IT leaders are finding it harder than ever to manage both cost and complexity within their organizations. Enterprise architecture is an engine for...

Publisher's Note: A couple of years ago, my Conference panels on the cloud began looking more deeply into Cloud construction, Cloud security, Cloud infrastructure discontinuities, and, in general, higher level Cloud questions. Mark Thiele was...

London, ON – April 14th, 2010 - Info-Tech Research Group has been recognized for the third year as one of the Best Workplaces in Canada. This list, and related stories, appeared in a special national report on Tuesday April13th, 2010 in The...

Solution Set

IT managers constantly need to justify their staffing and spending levels and strive to improve IT efficiency.

(18-Dec-09) Carlos Rosa’s IT infrastructure had everything he needed, and then some. But, he realized, the “and then some” was probably too much. Mahwah Township Public Schools’ eight-year-old network was top of the line. “That comes at a...

(11-Dec-09) Cost both motivates and prohibits the use of video collaboration tools in the enterprise, according to unified communications provider Mitel Networks Corp. Mitel recently commissioned market research firm Harris/Decima to conduct...

WAN optimization vendors have stepped up to the plate to differentiate themselves in a market space that was heading towards commoditization. Competing vendors have taken the initiative to narrow their target markets and design devices that are...

(6-Aug-09) Caught between pirates on one side and the open source movement on the other, Microsoft may have little choice but to lower its prices. That outcome would benefit the vast majority of personal and business users who aren't inclined to...

Premium Resource

When a Business Impact and Risk Assessment is completed, you will have a complete list of the risks specific to each IT asset, as well as risk reports and profiles for the business impact analysis. Consider revisiting your Business Impact and...

Premium Resource

The purpose of Business ? IT Alignment is to optimize the value that IT contributes to the enterprise. As such, in order to successfully outline a strategic IT roadmap, it is important to start here.

Premium Resource

You now have a set of opportunities to improve the application portfolio, enhance technical infrastructure and strengthen the IT organization. You now need to turn those opportunities into action and describe what needs to be done.

Value-Based Management (VBM) can help a company maintain and improve profitable cash flows. However, VBM requires considerable restructuring and may be impractical for enterprises facing cost cutting in challenging economic conditions....

A colleague of mine said a few weeks ago that IT staffing ratios are, in and of themselves, virtually meaningless. After a spirited debate on the subject, I got to thinking about IT metrics in general. Then I started seriously researching them....

Tool

Though it will require some estimate of future benefit, attempt to quantify the ROI of training. As long as an estimate can be reasonably backed up by facts, you should get a rough idea of the expected benefit from training. This can help in...

Most IT decision makers are struggling to optimize IT performance measurement, delivery, management, and reporting. Broadly defined, these activities can be grouped together and defined as "IT service management." Understand where the enterprise...

Most IT departments don't use metrics, report on the wrong metrics, or gather so many metrics that presenting them in a usable manner becomes impossible. Develop a pragmatic approach to IT metrics and performance reporting.

Tool

SA was an easy sell for Microsoft in 2006 because enterprises that signed up were guaranteed new versions of the Windows desktop OS, Windows server, Microsoft Office, and Exchange. Use this tool to determine if SA still makes sense for the...

Innovative IT departments are challenged with aligning technology initiatives with the enterprise's overall strategy. However, more often than not, the corporate strategy is not expressed in IT terms, but rather in terms of business functions,...

Template/Policy

Download this document retention policy template to help you design and enforce a policy to mitigate risk.