Video

Over 50% of security breaches are a result of end-user error, oversight, and ignorance. IT security training is an effective method of reducing end-user related security breaches. Watch this video and review the other materials in the solution...

Tool

There are many factors that affect an organization's IT security training needs and goals: environment, specific security threats, and end-user perceptions and knowledge. This information is essential to have before you can begin creating your...

Tool

In order to create an effective IT security training program, you must make a series of key decisions based on information gathered during the Establishing Training Parameters phase. Save time and money by using this tool to ensure that those...

Note

Security breaches caused by end-user error can be costly and time consuming. IT security training is a highly effective method of mitigating these threats and their effect on organizations. Info-Tech research shows 45% of companies that perform...

Many IT and business leaders have difficulty correctly defining the scope of Project Management. Others confuse Enterprise Portfolio Management and Project Portfolio Management with one another, and with good reason: even vendors blur the lines...

Teleworking continues to rise in popularity, and in embracing such an initiative, many enterprises overlook the training required for effective teleworking among employees and managers. In this research note, learn what kind of training...

Teleworking continues to rise in popularity, but in embracing such an initiative, many enterprises neglect the development of telework policies and performance measurement. Learn how to build policy and performance frameworks that enable both...

Training increases employee morale, retention, and overall productivity. Put together a formal professional development program and individual plans to help track costs and meet department objectives.

Job Description

The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives. This includes troubleshooting...