Determining the number of phone lines required for a facility can be a daunting task for IT leaders that have recently taken on telecom responsibilities. Planners should leverage available data sources and established traffic analysis methods to...

(23-Apr-10) VoIP is everywhere in the business world, as the promise of cost savings and greater productivity is too great to ignore. That doesn’t mean it’s problem-free: As with all major tech deployments, VoIP can run into trouble. But there...

(31-Mar-10) It's business owner's worst nightmare: Customers walk in the door and walk right back out. For Twiddy & Company, a 95-person firm that connects vacation renters with beach houses in North Carolina's Outer Banks, that meant...

Template/Policy

Download this firewall policy template to help you develop, implement, and enforce a set of sound firewall rules.

(Processor) - As cool as it may be to have the latest-generation computing architectures running in your enterprise's systems, many IT applications don't need the speed. Some systems and components just need to work well enough with modern...

The enterprise WAN is typically recognized as a weak link in the end-to-end delivery model for IP-based services and applications. Monitoring and trending WAN traffic offers clear value in terms of incident avoidance and resolution and, given...

Job Description

The Security Administrator's role is to ensure the secure operation of the in-house computer systems, servers, and network connections. This includes checking server and firewall logs, scrutinizing network traffic, establishing and updating...

Job Description

The Network Analyst's role is to design, build, and implement network systems across the enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network...

Job Description

The Web Architect's role is to construct and implement the technical design for the organization's presence on the Internet. This includes the selection of Web applications' hardware and software platforms, developing site navigation, and...