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This tool is pre-built with the essential criteria that should be considered when evaluating RFP responses. Use this tool to put hard numbers behind vendor claims, and keep evaluations objective by scoring RFP responses.

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Use this tool to generate a customized shortlist of vendors based on your key priorities, and identify leading candidates in the Endpoint Encryption market.

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Info-Tech conducted its own market evaluation of seven leading Cloud Backup solutions. Use this tool to narrow the vendors to a shortlist of solutions that best satisfy company requirements, before sending out RFPs and scheduling vendor...

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A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core competencies that are essential to service orientation in IT. Facilitate these...

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This worksheet allows enterprises to profile their Legacy Code Modernization requirements and generate a rank ordered vendor shortlist from a fixed list of vendors.

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Use Info-Tech's SharePoint Governance Strategy Maturity Assessment to determine which strategic path to follow.

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The SharePoint Governance Plan is the Governance Team's most important deliverable and serves as the underpinning of your entire SharePoint Governance Strategy.

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An Information Architecture Template is a critical piece of documentation and a helpful architecture planning tool regardless of whether formal documentation is actually required.

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Keeping track of user permissions is an arduous process, especially for large-scale SharePoint initiatives.

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Info-Tech's SharePoint Annual Audit Template will help you conduct an annual assessment of the existing SharePoint environment.

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Once project proposals have been submitted and collected, establish a process to identify the highest priority project proposals. This will include maintaining an inventory of proposed projects, applying ranking criteria, and establishing the...

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The appropriateness of the Microsoft BI platform must be considered in an organizational context, with a focus on what in-house skills may be leveraged in the deployment/usage of the platform.

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As aspects of Microsoft's BI solution are baked into core offerings (Office, SharePoint, SQL) it is difficult for organizations to get an accurate picture of the costs associated with the platform. This tool helps to demystifies many of the...

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This tool is pre-built with the essential criteria that should be considered when evaluating RFP responses. Use this tool to put hard numbers behind vendor claims, and keep evaluations objective by scoring RFP responses.

(22-Apr-10) Windows InTune is Microsoft Corp.'s latest overture to small and mid-sized businesses (SMBs), offering a hosted computer management tool and licences to Windows 7 Enterprise via subscription. A free beta version, available to...

(13-Apr-10) Anxious to reap the oft-touted benefits of Windows 7, you may want to jump right into a pilot implementation. But to realize the maximum and most effective return on your latest OS investment and to ensure user buy-in for the...

(23-Jan-10) Online collaboration tools that let you work with far-flung co-workers and clients have moved into the mainstream of small business computing in the last few years. And while most small business owners understand why they should be...

(26-Nov-09) Buying server operating system software is in some ways similar to buying a car. Maybe you feel pressured by the salesperson to buy an SUV when you want a smart car. Maybe you can’t really afford that Ferrari. Or maybe you buy a...

Much like a good souffle, it takes quality ingredients to put together and maintain a strong IT Team. We have put together a comprehensive set of notes that will help your IT group stay ahead of the curve.

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Automated performance testing helps ensure fast Web application performance with considerable business benefits for small enterprises that can justify the necessary investment. Evaluate the ROI of automated performance testing to determine if...

Facebook Inc. announced a new publishing tool that will automatically export information posted on your Facebook Page to your Twitter account. The Twitter exporter tool will be available to Facebook Page administrators over the next few days,...

(IT World Canada) - Researchers from the University of Western Ontario's Richard Ivey School of Business suggest that virtual competence is a soft skill managers should be encouraging in their staff. Why IT professionals would have higher...

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The purpose of HR Management Practices is to provide the tools to manage the IT human resource lifecycle. This lifecycle begins with the decision to hire new employees and ends with how to manage departing employees. IT must recognize that that...

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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with, and ongoing management of vendors or suppliers, and is an essential part...

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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring performance against these targets, and promptly addressing issues and...

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Whether it's planned, routine, or emergency-related, the constant change involved in application maintenance must be managed in order to minimize possible downtime and maximize maintenance efforts without overrunning the maintenance budget.

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When organizational or market factors fluctuate, project priorities may shift due to changing realities. Organizations that have multiple projects competing for limited resources face some key challenges.

Many businesses face challenges when creating and maintaining efficient performance management methodologies. Business Process Analysis (BPA) helps spread awareness about how a company actually carries out its objectives and may offer...

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Business Process Analysis, also known as Business Process Mapping, is a systematic way of representing tasks, activities, procedures, employees, timeframes, inputs, and outputs associated with a specific business process in a flowchart-style...

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The fast pace of technology change makes PC purchases quickly obsolete. Getting the most business value out of corporate computers requires a long-term strategy that begins with a thorough assessment phase. To assess existing PC assets, use...