Tool

Unified Communications (UC) is an integrated approach to enhancing end user communications and accelerating key business processes. Enterprises exploring the potential benefits and challenges of this approach should leverage the UC Fit...

The H1N1 influenza virus is reminding organizations to review business continuity plans. Organizations need to prepare for the possibilities that some employees will quarantine themselves and avoid the office in the even of an outbreak, or that...

The H1N1 influenza virus is causing organizations to review business continuity plans. Organizations need to prepare for the possibility that some employees will quarantine themselves by avoiding the office during widespread flu outbreaks....

Teleworking continues to rise in popularity, and in embracing such an initiative, many enterprises overlook the training required for effective teleworking among employees and managers. In this research note, learn what kind of training...

Teleworking continues to rise in popularity, but in embracing such an initiative, many enterprises neglect the development of telework policies and performance measurement. Learn how to build policy and performance frameworks that enable both...

Template/Policy

To ensure the selection of a mobile workforce that is dedicated, engaged, and successful, use this template. This tool will help establish clear expectations between potential teleworkers and managers to enable telecommuting that will benefit...

Teleworking has specific help desk challenges that must be addressed and accounted for in the project planning stage of the program. Doing so will prevent the help desk from being inundated by teleworker support requests and help mitigate...

Companies need to define their basic teleworking requirements and make sure they are adhered to. To improve the effectiveness of IT support for teleworkers, companies should standardize the equipment and software they use.

Template/Policy

Teleworking can increase employee productivity and reduce costs for an enterprise. Use Info Tech's Telework Policy and Agreement as a starting point for your enterprise's telecommuting policy.