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Tagged - telephone

Template/Policy
Telephony Services Acceptable Use Policy

This policy template will go a long way toward reducing telephone-related costs and increasing productivity.

Tool
Network & Telephony Cost Reduction Assessment Tool

This tool is designed to help organizations determine top tactics for cost reduction within the network and telephony service area. After the questions have been completed, the tool will generate guidance on which cost-saving actions to take,...

Note
Two Skype Scenarios for Small Businesses to Consider

Skype's combination of strengths and shortcomings make it a complicated issue when it comes to use in business environments. However, while the desktop application poses similar security risks to other consumer messaging tools, small business IT...

Note
Reducing Cost-to-Serve: Network & Telephony Services

Enterprises looking to reduce costs in the network and telephony services area can make significant headway in reducing expenses without reducing quality of service. First, determine which areas have potential for cost savings, then assess how...