Template/Policy

The pilot test assessment will help guide your evaluation of the state of the pilot project. It provides a place to record technical requirements, KPIs, and existing or potential problems that have been, or will be, experienced by end users and...

Tool

The Desktop Virtualization TCO Calculator model provides organizations with a framework for estimating the costs associated with deploying a virtual desktop solution relative to refreshing a fleet of desktops.

Tool

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

Template/Policy

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

Video

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Tool

This TCO tool provides organizations with a framework for estimating the costs associated with deploying a server virtualization solution relative to a server refresh, or an alternate vendor.

Note

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

Tool

Use this tool to estimate SharePoint development/customization TCO, whether you are outsourcing development, doing all the work in-house, or taking a hybrid approach.

Template/Policy

This policy will help establish and define standards, procedures, and restrictions for the disposition of non-leased IT equipment in a legal, cost-effective manner. The resulting document is therefore intended for both HAM project scoping and...

Tool

Total cost of ownership (TCO) is an important consideration when designing a best-fit backup architecture. Comparative analysis of TCO can help you decide whether to move forward with a design or go back to the drawing board. A careful TCO...

Tool

Making the decision to deploy desktop virtualization requires consideration of numerous variables. The Desktop Virtualization Appropriateness Assessment Tool will help you ensure every relevant factor is taken into consideration.

Tool

The Data Integration Build vs. Buy TCO calculator provides enterprises with a framework for comparing the cost of hand-coding to that of buying a new software package.

Tool

When evaluating whether to replace a legacy system, focus on business risks and benefits, since in the end, it will be a business decision. Examine risks to productivity, expected costs, and the benefits that the new system will bring to the...

Tool

The Info-Tech ERP Rough Cut TCO Calculator enables IT leaders to estimate the costs of an implementation based on industry and number of users. Create a rough cut TCO estimate to ensure that ERP replacement is a remotely feasible option.

Note

Enterprise Resource Planning (ERP) exists in every enterprise. It is often a low priority for IT managers until changes to the business make a very real, and very expensive, project. The real cost of a failed ERP initiative is IT careers.

Solution Set

IT leaders and senior executives often have tremendous fear of Enterprise Resource Planning (ERP). There's a good reason; ERP is a complicated technology with many moving parts.

Video

There is real and growing interest in cloud computing despite the overuse and overhype of the term cloud. One of the fastest growing areas of the cloud is cloud-based development. Enterprises of all sizes are evalutating the potential of...

Note

There is real and growing interest in cloud computing despite the overuse and overhype of the term cloud. One of the fastest growing areas of the cloud is cloud-based development. Enterprises of all sizes are evalutating the potential of...

Template/Policy

This template will help you build a business plan for the enterprise as well as document business justifications and cautions for developing in the cloud.

Tool

A key advantage of the cloud is that there are no up front capital costs. There is also a significant time savings, as there is no need to acquire, configure, test, and deploy servers. However, be aware that the cumulative TCO will approach (and...

Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.

Note

Organizations must replace legacy telephony equipment as it nears end-of-life status and support options disappear. While IP Telephony (IPT) is now proven as a viable technology path, IT leaders must be prepared to build a strong business...

Tool

Microsoft's Exchange Server holds the largest worldwide market share of any enterprise messaging solution. As IT leaders position an Exchange 2010 upgrade on the roadmap, this TCO calculator will be a key component in building a business case...

Knowing when to move on from well-worn help desk software is an important turning point for IT. Keeping an underperforming solution is costing the team time and money. Use Info-Tech's simple criteria to decide when to move up to a shiny new solution.

Note

The new Avaya Secure Router 4134 with Software Communications System (SCS) has emerged as a strong competitive offering in the small and mid-market unified communications space. Most mid-market customers only need a few core UC functions, and in...

Building the IT business case can be a challenge due to conflicting interpretations about the underlying value of IT projects. Use quantifiable metrics to communicate the value of IT proposals and ensure that each business case is given its due...

Note

In the last few years, the mid-market CRM landscape has changed due to the emergence of Software-as-a-Service (SaaS) into the mainstream market and changes in consumer needs and buying behavior. Examine the summary findings from a recent...

(28-Aug-09) A novice buyer might expect that nothing could be easier than sourcing new IT equipment. It's like buying a new car-just purchase it, turn it on, and everything works fine. Of course, the reality of data centers is that few things...

VMware and Citrix are ahead of the pack when it comes to providing software for connecting end users with virtual machine-based desktops hosted on a server. With its product View, VMware is moving toward a more comprehensive approach to supply...

Cost containment initiatives and budget cuts are forcing companies to re-evaluate criteria for assigning laptops to employees. Follow these recommendations to identify and recall unnecessary laptops.