(12-Mar-10) Ask the typical office worker and Microsoft Outlook is email. Its corporate ubiquity has translated into similar dominance by Exchange in backend infrastructure. Industry surveys put Exchange’s enterprise market share in the 60 to...

(9-Oct-09) People in general may have an innate fear of the dark, but for IT managers, this impulse can reach sheer frenzy in a matter of minutes. Very few enterprises are comfortable with the idea of sitting in the dark with all operations...

An appropriate description of requirements is essential to the successful deployment of a new application function, whether purchased or developed. Too often, we get the requirements wrong, and as a result, we fail to satisfy our internal and...

(Processor) - You cannot fully improve your enterprise's storage situation unless you include information lifecycle management in the mix. Without information lifecycle management, a small to midsized enterprise cannot effectively create and...

As a full-featured IP Telephony solution from a market-leading vendor, Cisco's Smart Business Communications System (SBCS) offers solid value for small enterprise environments. Companies that are exploring phone systems for up to 48 users should...

The wholesale/retail industry continues to embrace the rewards of Enterprise Resource Planning (ERP). Fueled by small and mid-sized enterprises (SMEs), the ERP market continues to evolve. SMEs who have not yet planned the deployment of ERP...

Small to mid-sized enterprises (SMEs) can benefit from implementing control objectives for governance, compliance, and improved security. The Securities and Exchange Commission's (SEC) recent Sarbanes-Oxley (SOX) announcement puts an end to...

Traditionally, large enterprises have been the only ones able to afford a commercial Customer Relationship Management (CRM) solution. This trend is changing. Over the next 12 to 24 months, Info-Tech expects a rapid increase in the adoption of...