Solution Set

The corporation no longer dictates what the customer wants - the customer is now the real decision maker. SMBs are expected to meet increasingly complex customer demands, and this, along with increasing interaction volumes (due in large part to...

Cisco is establishing itself as a player in the virtualization market with two products of its Unified Computing System (UCS): the B-series, and the C-series. Advantages of the UCS include a reduction in data center operating costs, simplified...

Organizations of any size can succeed at application maintenance outsourcing (AMO) by instituting strong governance. Follow the strategies of a CIO, in a small organization in the insurance industry, who used AMO to offload non-core tasks and...

Note

There is no need for IT managers from small enterprises to feel intimidated going into a contract negotiation. Info-Tech recently interviewed 24 IT professionals and identified several negotiation strategies that can be successfully used by...

Small Enterprises should not spend money on requirements management tools as a first step in improving project success. Considerably reduce project cost, time overruns and outright failure rates by following a good requirements management process.