Tool

Use this tool to map employees to the roles they perform. Estimate the number of employees needed to meet present or future workloads and identify where the organization is experiencing a staffing shortfall.

Tool

Reducing headcount is a mentally and emotionally challenging task under any circumstance. Use this tool to take a systematic, skills-focused approach to making staff reduction decisions.

Tool

Making staff reductions is not only an emotionally challenging task, but also one wrought with uncertainty and risk for error. This risk is magnified when time frames for reductions are short. Follow a structured and objective method for...

Economic times are getting tough. Orders could come down from company executives to cut headcount immediately. If IT leadership doesn't make it happen, it could be their jobs on the chopping block. Be ready to take decisive action.

Despite heavy government intervention to allay further financial crises, many US and Canadian Information Technology leaders are anticipating budget impact from the downturn and should be preparing to manage with less, a recent poll by Info-Tech...

Tool

This downloadable Excel tool is designed to help you assess which focus areas your organization should examine closely for potential cost reduction activities. Based on your answers to a series of questions about your environment and needs, the...

In-Depth Report

Special Alert: Financial Crisis – Essential Reading for IT Leaders Executives around the globe are asking themselves how they should prepare for tough times. IT leaders are no exception. Read this report to develop a fundamental framework...

Template/Policy

Before starting that next major project, use a basic "IT Skills Assessment Table" to gain insight on potential skill gaps in the IT department.

Convincing senior management to make a permanent increase to the operational budget can be a challenge. Increase the chances of getting approval for hiring by following Info-Tech's seven key steps.

Appropriate salary ranges are crucial for attracting and retaining IT employees. Following a specific process enables IT managers to set salary ranges that can be defended when scrutinized by senior executives.

While help desk automation can play a critical long-term role in developing a cost effective service orientation, determining the correct help desk staff ratio is equally as important. Find out your ideal ratio with this research note.