Vendor Research

This tool will help solution providers plan their SaaS businesses by offering a template for ROI calculations.

Vendor Research

This report is based on comprehensive interviews with 16 solution providers of varying types (i.e. VARs, SIs, ISVs, MSPs, and hosters). These interviews were aimed at drawing out the economic impact that the growth of cloud, particularly SaaS,...

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Financial Calculator to...

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises embarking on initial or follow-on UC implementations should leverage the UC Optimization Business...

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

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Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

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Each organization will have different priorities for the use of Software Assurance (SA). Use this tool to calculate the true dollar value of SA to build your business case for or against SA in your organization.

This week, after 15 years of being either one thing or another, Salon.com announced that it was up for sale. According to its SEC filing, the firm showed $1.4 million in revenues this year, up from $1 million a year ago. And its operating loss...

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Use Info-Tech's Software Asset Management (SAM) ROI Calculator to assess the financial impact and ROI of a SAM program, and experience software savings.

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Deciding whether to move the QA team to an automated testing environment requires a thorough evaluation. Careful consideration is critical to making the right choice and to realizing the full benefits of an automated testing tool if test...

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Organizations must replace legacy telephony equipment as it nears end-of-life status and support options disappear. While IP Telephony (IPT) is now proven as a viable technology path, IT leaders must be prepared to build a strong business...

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Return on Investment (ROI) calculations are an important part of any Electronic Document Management (EDM) deployment strategy. Pre-deployment ROI calculations outline initial expectations and facilitate deeper analyses in the post-deployment...

Building the IT business case can be a challenge due to conflicting interpretations about the underlying value of IT projects. Use quantifiable metrics to communicate the value of IT proposals and ensure that each business case is given its due...

Many IT groups select or trial at least one new network technology annually. However, unless short and long term technology benefits are aligned with enterprise needs, problems can occur. To prevent this problem, IT managers must become active...

Google posted record third-quarter revenues of $5.94 billion, up 8% over the second quarter, due mostly to strong online advertising revenues. Earnings per share were an astounding $5.18. It ended the quarter with $22 billion in cash as well,...

(9-Oct-09) Wouldn't it be nice if software were intuitive and worked the way you expected? If it adapted to your workflow, rather than forcing you to learn its idiosyncrasies and adapt to its built-in assumptions of how tasks should be...

Small enterprises that depend on Web applications for core business activities can benefit by expanding quality assurance with automated performance testing. Although slow Web performance drags down any e-business, an appropriate test tool...

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Automated performance testing helps ensure fast Web application performance with considerable business benefits for small enterprises that can justify the necessary investment. Evaluate the ROI of automated performance testing to determine if...

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Enterprises looking to invest in document management should begin with a Return on Investment (ROI) analysis. Use this tool to develop ROI calculations that estimate how a document management solution can impact business processes before...

Many IT departments are not using Return on Investment (ROI) calculations to justify spending decisions. Companies using an ROI system enjoy a higher level of project success and improved business alignment. Maximize the value of IT to the...

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Automated testing can be advantageous to small enterprises that develop their own software. However, IT leaders must take the time to balance the potential benefits against the common pitfalls. Use this note to determine the appropriate course...

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Although automated testing involves a costly overhead, small enterprises considering automation in their quality assurance testing strategy can find that the potential long-term benefits outweigh the initial investment. Use this ROI calculator...

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Small enterprises interested in quality assurance testing can benefit by investing in an automated testing tool. Determine if the organization is ready for automation by balancing internal quality assurance requirements and capabilities. Use...

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Fast Web applications can improve sales and enhance employee productivity, resulting in significant financial benefits to the enterprise. Automated performance testing can ensure fast performance before deployment, but not without implementation...

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Slow Web applications hurt sales and drag down employee productivity. Automated performance testing ensures snappy performance before deployment, but its cost of implementation is not trivial. Review the business benefits and calculate the...

Rich Internet Applications (RIAs) blend a highly interactive user experience with seamless access to centralized data. Done right, this combination can deliver real business benefit.

Vendors will promote the energy efficiency and associated cost savings of virtual desktop infrastructure (VDI). However, Info-Tech finds that energy savings are substantial only in large scale VDI plus thin client deployments. Use this note to...

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With a modest initial investment, user experience engineering (UXE) delivers user-friendly employee-facing applications and intranet sites that greatly improve employee productivity while reducing training, support, and maintenance costs....

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With a modest initial investment, user experience engineering (UXE) delivers excellent ROI in the form of user-friendly employee-facing applications and intranet sites. These greatly improve employee productivity while reducing training,...

To successfully sell proposals for new application systems, IT must convince management that these applications can help achieve significant and relevant business value with little risk. Those that plan their business case material to address...