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Organizations expect quick response upon project and capital approval, so IT resource agility must be adequate to meet project demand variability. However, care must be taken to ensure that agility is not being invested in needlessly.
Project variability creates difficulty for the IT department when the organization expects quick response upon project and capital approval, but IT does not have the resources to act quickly.
This tool will help to determine whether your organization's current level of resource agility is adequate given the level of project demand variability in your environment.
Application maintenance outsourcing (AMO) often involves peaks and valleys in resource demand as the need for support activities waxes and wanes. This videocast highlights how several IT executives interviewed by Info-Tech manage fluctuations in...