Solution Set

Project variability creates difficulty for the IT department when the organization expects quick response upon project and capital approval, but IT does not have the resources to act quickly.

Solution Set

Different enterprises need to put focus on different aspects of the Enterprise Resource Planning (ERP) selection process, depending on industry, business case, and the selected solution provider.

(10-Sept-10) Analysts from Info-Tech Research Group recently examined green IT initiatives, seeking to determine what contributed to their success—or failure. Four factors helped initiatives succeed: a strong and well-communicated adoption...

Note

Enterprise Resource Planning (ERP) exists in every enterprise. It is often a low priority for IT managers until changes to the business make a very real, and very expensive, project. The real cost of a failed ERP initiative is IT careers.

Solution Set

IT leaders and senior executives often have tremendous fear of Enterprise Resource Planning (ERP). There's a good reason; ERP is a complicated technology with many moving parts.

As the need for particular maintenance activities waxes and wanes, small enterprise IT managers who outsource their application maintenance often face the challenge of dealing with varying levels of resource demand. Move seamlessly through...

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Application maintenance outsourcing (AMO) often involves peaks and valleys in resource demand as the need for support activities waxes and wanes. This videocast highlights how several IT executives interviewed by Info-Tech manage fluctuations in...

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The purpose of HR Management Practices is to provide the tools to manage the IT human resource lifecycle. This lifecycle begins with the decision to hire new employees and ends with how to manage departing employees. IT must recognize that that...

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The purpose of the Leadership section is to give IT leaders guidelines for improving their teams and their leadership skills. First, leaders are reminded of the enterprise's current IT roles and responsibilities. Second, leaders are guided on...

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The purpose of the Performance Measurement and Professional Development section is to gather performance feedback, at regular intervals, and to apply that feedback as a component in the professional development program.

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Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with, and ongoing management of vendors or suppliers, and is an essential part...

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A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the team will determine whether the selected vendor will have any difficulty...

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Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor, measuring performance against these targets, and promptly addressing issues and...

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After the preliminary ranking of projects, actual resource availability needs to be taken into account. In this stage, IT capacity for completing projects will be measured against the projects that have already been identified as high priority.

Dynamics AX is the flagship of Microsoft's ERP aspirations. The technology holds promise but will benefit from increased focus on industry-specific functionality and improved roll-out methodologies.

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Choosing an enterprise software solution may be the most important decision that you make all year. Your choice will inevitably affect a great number of stakeholders and most likely your organization's bottom line - be it positively or...

Moving a data center can be a daunting task. Use this research note to help you plan the move and make it a success.