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Info-Tech Research Group's Indaba Division (Info-Tech Indaba) has been providing research and advice around IT buyer behavior for many years, as well as examining the relationship between vendors and solution providers. The research is now being...
(22-Feb-11) Google has hired Ed Chi, a world-renowned expert in social media, as a research scientist specializing in human interaction. Up until the end of January, Chi was a principal scientist of augmented social cognition at the Palo Alto...
Learn how your IT department compares to your peers in the Insurance Services sector by using Info-Tech's IT Budget & Staffing report. The attached PDF contains a consolidated report covering both Financial and Insurance services research.
(13-May-10) Canadian businesses overwhelmingly plan to upgrade to either Microsoft Office 2010 or 2007 by the end of 2011, and some will complement licences of the office suite with less expensive or free alternatives, according to an analyst...
(11-Feb-10) Eighty-three per cent of organizations gearing up for cloud computing are planning to start with private clouds, according to a recent survey from Platform Computing Corp. Forty-five per cent are already committed to the idea and in...
(11-Dec-09) Cost both motivates and prohibits the use of video collaboration tools in the enterprise, according to unified communications provider Mitel Networks Corp. Mitel recently commissioned market research firm Harris/Decima to conduct...
(12-Nov-09) Info-Tech Research Group has expanded its social media footprint with a new YouTube channel. The company YouTube channel delivers short video segments featuring lead analysts discussing hot topics and industry research. The latest...
(28-Oct-09) Wide area network (WAN) managers need to think less like techies and more like business strategists when deciding whether to power the WAN with one or multiple service providers. They have to decide how much risk they can tolerate...
London, ON, October 19, 2009 - While the effects of an economic downturn linger in London, Ontario and the city’s unemployment rate tops 11%, local firm Info-Tech Research Group has launched a campaign to put the community’s best and brightest...
Much like a good souffle, it takes quality ingredients to put together and maintain a strong IT Team. We have put together a comprehensive set of notes that will help your IT group stay ahead of the curve.
Automated performance testing helps ensure fast Web application performance with considerable business benefits for small enterprises that can justify the necessary investment. Evaluate the ROI of automated performance testing to determine if...
Navigating the contract negotiation process can seem daunting at first. However, there are strategies that IT professionals can use to manage negotiations. Learn how to navigate effectively and efficiently through the negotiation process by...
(IT World Canada) - Research in Motion alleges it was unfairly blocked from making a bid for Nortel Networks CDMA and Long Term Evolution Access businesses Research in Motion is calling on the federal government to review the auction of Nortel...
(IT World Canada) - Researchers from the University of Western Ontario's Richard Ivey School of Business suggest that virtual competence is a soft skill managers should be encouraging in their staff. Why IT professionals would have higher...
According to a recent study from Info-Tech Research Group, IT leaders view poor job performance as the top factor when determining whether to lay off staff. However, this betrays a fundamental misunderstanding of the purpose of layoffs.
Contract negotiations are an inevitable part of the lives of many IT managers. Maximize the likelihood of success at contract negotiations with the selected vendor by considering a number of key criteria even before selecting a final vendor for...
As we enter the New Year, perhaps the overwhelming sense among investors and managers is the long list of what is not known. For most of these people, there has never been a time of greater uncertainty, when literally every parameter is a wild card.
The Programmer Analyst's role is to define, develop, test, analyze, and maintain new software applications in support of the achievement of business requirements. This includes writing, coding, testing, and analyzing software programs and...
Issuing a Request for Proposal (RFP) is an excellent way to objectively compare software solutions. This research note, focused on Customer Relationship Management software, is the first in a series that will consider best practices in writing RFPs.
Moving a data center can be a daunting task. Use this research note to help you plan the move and make it a success.
The Business Process Analyst's role is to devise and design business process requirements for all IT-related business, financial, and operations systems critical to core organizational functions. This includes researching and analyzing data in...