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Service firms tend to be smaller enterprises with big technology needs from server to desktop. In this highly competitive environment, IT decision makers need to make the most of every scarce IT dollar invested and wisely use the skills of their...

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Complex IT environments and fluctuating budgets are the norm for Government institutions. They must focus on streamlining processes while providing users with critical IT services. From managing large IT staffs to supporting legacy applications,...

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The need for careful IT budgeting and staffing in health care institutions has never been greater. A complex IT environment and low tolerance for errors and downtime means that IT management must hire the right skill sets and make the correct...

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Industries such as Forestry, Fishing and Mining invest large sums in technology solutions every year. Make every dollar count. Find out where others in your industry sector are targeting their budgetary spend and allocating IT staffing resources.

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Complexity is a critical challenge faced by IT departments in the Transportation, Utilities, and Communications industries. Ongoing evaluation of priorities, operations and budgets is essential. Compare against your industry peers to make the...

A significant number of organizations implement Business Intelligence (BI) suites when alternative reporting solutions will do. The consequence of doing so is that enterprises run the risk of project failure or end up paying for more...

(5-Jan-10) The B.C Coroners Services (BCCS) issued a safety bulletin last August about leaving laptop computers running on soft surfaces such as couches. The warning came in the wake of an investigation into a tragic incident with a...

Much like a good souffle, it takes quality ingredients to put together and maintain a strong IT Team. We have put together a comprehensive set of notes that will help your IT group stay ahead of the curve.

Enterprises are increasingly turning to SharePoint Server for its search and business intelligence capabilities. These features introduce a unique set of concerns for SharePoint security. Safeguard sensitive information with careful management...

Note

Projects can benefit from formal closure activities to ensure that no remaining work is left unfinished. Project closure is an essential, yet often overlooked step in the project management process. Formally close all projects and summarize...

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Portfolio monitoring is a management level process for managing the successful delivery of projects across the organization. Since managers are not part of the day-to-day operations of projects, it is important for them to stay informed of...

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With all of the demands placed on today's IT departments, reducing the cost of the output fleet (printers, scanners, fax machines, copiers and multi-function peripherals (MFPs)) is not at the top of the list of priorities for most department...

A key decision in the planning process of a SharePoint deployment is to determine which version is the best fit. Enterprises planning to implement SharePoint should understand the key differentiators between product offerings in order to make...

Many enterprises consider upgrading to Office 2007 when deploying SharePoint due to the integration benefits. Understand the key advantages that are gained when the two products work together before evaluating the upgrade decision.

Impact Research

SharePoint is a platform that addresses a wide range of business needs: Collaboration, Portal, Enterprise Search, Content Management, Business Forms, and Business Intelligence. This report will guide enterprises in making the SharePoint...

Most IT decision makers are struggling to optimize IT performance measurement, delivery, management, and reporting. Broadly defined, these activities can be grouped together and defined as "IT service management." Understand where the enterprise...

Most IT departments don't use metrics, report on the wrong metrics, or gather so many metrics that presenting them in a usable manner becomes impossible. Develop a pragmatic approach to IT metrics and performance reporting.

It only takes one security stumble to wipe out PC usability for the entire employee base. Use this comprehensive security audit for desktops to assess and address security holes without paying for an overpriced consultant or a costly vendor solution.

Template/Policy

Reporting on project status is essential for keeping stakeholders in the loop, identifying problems, and documenting changes to the plan. Use this editable template to help you quickly document project progress and eliminate surprises.

Job Description

The Report Writer's role is to examine and evaluate reporting requirements for various business units across the organization. This individual will use proven knowledge of specialized reporting tools to develop reporting structures as required....