Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Providing remote connectivity for key users is an essential component of any complete business continuity plan. Evaluate the existing plan to ensure that the infrastructure and processes are in place to keep users connected.

As enterprises grow to accommodate more employees and locations, help desk support is stretched thinner. An awkward growth stage is very common, but can also be tempered by following a few guidelines.