(10-Sept-10) Analysts from Info-Tech Research Group recently examined green IT initiatives, seeking to determine what contributed to their success—or failure. Four factors helped initiatives succeed: a strong and well-communicated adoption...

Template/Policy

Unscheduled moves, adds, and changes (MACs) to desktop systems can lead to a drain on resources and inefficiencies. Draft a move/add/change policy to help you control the process, reduce IT support costs, and increase end-user satisfaction.

A variety of electronics recycling laws, across many jurisdictions, have come into effect recently. Understand why these laws are being enacted; learn about the impact on the IT department, and how producer responsibility programs and consumer...

In order to make sense of the increasing amount of hype surrounding green IT, small enterprises need to understand what initiatives exist and which are most appropriate for adoption. It doesn't take a tree-hugger to be green. Find out what other...

Perhaps one of the most risky phases of the PC lifecycle is the asset retirement phase. To avoid paying unnecessary costs associated with improper PC disposal, a structured set of steps should be followed.

As the cost of energy rises, controlling and reducing energy consumption in the IT department, particularly in the server room, has become an urgent issue for IT managers. Look beyond the initiatives that increase energy efficiency in the server...

The Electronic Product Environmental Assessment Tool (EPEAT) provides ratings for equipment which minimizes environmental impact and provides a lower total cost of ownership. Understand the ratings, and prepare to use EPEAT to evaluate desktop,...

The Electronic Product Environmental Assessment Tool (EPEAT) helps IT determine which equipment has a decreased total cost of ownership and significant green benefits. Understand which ratings criteria are most beneficial to IT, and use EPEAT to...

Template/Policy

Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form to help you control the process, organize your IT resources, and increase...

Moves, Adds, and Changes (MACs) can be a big hassle if managed poorly. Control the process to reduce IT support costs and increase end-user satisfaction. Use these tips to help control and enforce MAC best practices.