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(12-Jan-10) PricewaterhouseCoopers Canada has purchased MTS Allstream Inc.’s non-telecom IT consulting business in a move aimed at rebuilding its IT consulting business. In addition to a slew of client contracts, the acquisition will...
Auditing the efficiency of help desk operations should be a standard practice in any IT organization. Performing an audit, evaluating performance, and diagnosing problems are essential to ensure efficient relationships with end users and...