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Telephony savings represent an elusive goal for many IT organizations. This videocast outlines the steps needed to take for reducing telephony cost to serve. Related topics include annual price reviews, invoice reconciliation, PDA fleet...
Telephony expenses can certainly add up if IT does not adopt a cost-conscious strategy. By learning to negotiate with telecom providers and optimizing mobile device use, IT can significantly impact the bottom line. Adopting a tactical telecom...