While developing a social media presence represents an emerging collaborative environment for customers and employee engagement, organizations that use these tools must begin or expand conversations with employees regarding the privacy of...

Solution Set

Unified Communications (UC) is an integrated approach to enhancing end-user communications and accelerating key business processes. Enterprises looking to maximize the return on UC investments need to focus on business requirements and execute...

When it comes to UC, the majority of organizations fall short of having a strategic long term vision. Instead, many organizations are phasing in one communications technology at a time to align with management expectations and approvals. Benefit...

WAN optimization vendors have stepped up to the plate to differentiate themselves in a market space that was heading towards commoditization. Competing vendors have taken the initiative to narrow their target markets and design devices that are...

Premium Resource

Implementing and enforcing documented policies and procedures should be a continuous process. Commitment to the review and revision of policies and procedures will ensure they are kept current and relevant against the organization's mandates and...

After the decision has been made to implement a Unified Communications (UC) platform, organizations must prepare their end users for the change. If employees are properly prepared for the migration to UC, the end users' learning curves and their...

Unified Communications (UC) is a relatively new technology that is frequently misunderstood by IT leaders. UC represents a significant opportunity for companies seeking to improve the way in which they communicate. Use this note to determine if...

Impact Research

Unified Communications (UC) is a broad set of technologies that has significant implications for the way in which individuals communicate and businesses operate. This report will identify the key enterprise adoption drivers for UC, and detail...

With recent major platform releases, IBM and Microsoft have shrewdly imposed their presence on the budding enterprise Unified Communications (UC) market. Enterprises currently exploring the UC technology and solutions space should understand...

Among Unified Communications (UC) platforms, IBM Lotus Sametime 8 is suitable for enterprises with requirements for cross-platform support and broader objectives for integration across a multi-vendor environment. Given its diverse capabilities...

To derive value from both first and second generation collaboration technologies, organizations must look beyond simply applying Internet collaboration technologies from outside the firewall to inside the firewall. Organizations must also...

To derive value from both first and second generation collaboration technologies, organizations must look beyond simply applying Internet collaboration technologies from outside the firewall to inside the firewall. Organizations must also...

Microsoft's Office Communications Server 2007 (OCS 2007) successfully applies the company's software strengths to address common enterprise communication challenges, warranting serious evaluation by most organizations investigating Unified...

More enterprises are discovering the capabilities and potential benefits of Unified Communications (UC) and are beginning to engage in early UC planning. However, emerging solutions vary significantly, introducing a level of confusion for IT...

Template/Policy

To help you isolate your requirements for an online community, download this online community needs assessment checklist from Info-Tech.

Job Description

The Web Architect's role is to construct and implement the technical design for the organization's presence on the Internet. This includes the selection of Web applications' hardware and software platforms, developing site navigation, and...