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The nature of the end user-IT relationship has an organization-wide impact. A less than ideal relationship results in a breakdown of trust and confidence, negatively impacting IT's ability to deliver what the organization needs.
The cloud represents both significant opportunity for solution providers to grow revenue streams and profits, as well as a fundamental threat to their existing business models. As vendors continue to ramp up their cloud offerings, their partners...
Use this tool to reveal the areas of end-user dissatisfaction and guide you through repairing the IT-end user relationship.
IBM announced a series of significant PartnerWorld program changes to be fully implemented by October 2010. These changes are aimed at simplifying the program, de-emphasizing revenue, and focusing on the mid-market. Current IBM partners must...
The Chief Privacy Officer's role is to provide vision and leadership for developing and supporting initiatives critical to the organization's information privacy practices. This individual directs the development and implementation of policies...