Tool

Finding the right outsourcer is essential to a successful outsourced application development project. When organizations are navigating the outsourcing vendor landscape, they must know what type of outsourcing arrangement they need (offshore,...

Tool

Application development outsourcing initiative success depends greatly on a thorough contract. While it does not have to be overly complex and laboriously constructed to be sound, the contract must systematically cover all aspects of a project...

Tool

Out of sight should not mean out of mind when it comes to application development outsourcing projects. The work may be performed offsite, but the organization's IT department must regularly record and review the progress. That way, when...

Template/Policy

In complex, multi-vendor data center environments, a contract management policy is an essential control tool used to minimize the risk and maximize the benefits of vendor contracts to the enterprise. Establish a data center contract management...

Tool

Tracking an application maintenance outsourcing (AMO) provider's performance using a performance scorecard (PSC) can go a long way towards keeping the AMO initiative on the right track. Use the ITA Premium SE customizable AMO PSC template to...

As economic conditions continue to impact network service providers, enterprises should evaluate their capabilities and only select those outsourcing services that are appropriate for their specific environment. Although many enterprises take...

Economic conditions continue to generate unforeseen surprises in telecom sectors as outsourcers and service providers take drastic actions to achieve a semblance of profitability. As a result, enterprises considering outsourcing network services...