Driven by cost pressures and a desire for increased business agility, offshoring of IT services has seen consistent growth since the 90s that paused briefly during the global recession but is now rebounding. Both large and small organizations...

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have a myriad of geographic locations to choose from. China offers a large labor pool, strong infrastructure, and low cost....

IT professionals who are interested in outsourcing application development, maintenance, or helpdesk services offshore have many geographic locations to choose from. The Philippines offers a large labor pool, strong infrastructure, and low cost....

Tool

Tracking an application maintenance outsourcing (AMO) provider's performance using a performance scorecard (PSC) can go a long way towards keeping the AMO initiative on the right track. Use the ITA Premium SE customizable AMO PSC template to...

Tool

This downloadable Excel tool is designed to help you assess which focus areas your organization should examine closely for potential cost reduction activities. Based on your answers to a series of questions about your environment and needs, the...

In-Depth Report

Special Alert: Financial Crisis – Essential Reading for IT Leaders Executives around the globe are asking themselves how they should prepare for tough times. IT leaders are no exception. Read this report to develop a fundamental framework...