Visitors Edition
Already a member? Sign In.

Need help? Our Trial Membership program will get you help on any IT project you're working on. You'll get access to our research, tools, advice and project help.

Membership Help?

Want to learn more about our membership options, pricing, or to get a product demo? Get in touch with one of our reps using an option below.

Tagged - orientation

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...
Spreadsheet
11 Likes

Storyboard: Improve the Service Orientation of IT Staff

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. This storyboard helps you...
Slide Show
6 Likes

Make an Early Mark by Launching a Service Attitude Revolution

IT leaders often encounter a problematic relationship between IT and the business when taking on a new leadership role. This rift can hobble an IT leader's chances for...
7 Likes

New IT Leaders: How to Instill a Service Attitude in Your Staff

IT leaders often encounter a problematic relationship between IT and the business when taking on a new leadership role. This rift can hobble an IT leader's chances for...
5 Likes

Learning Management Systems Ease Government Agency Training Burden

Implementing a Learning Management System (LMS) to centralize employee training and skills management can dramatically improve organizational performance by shortening...
6 Likes

Basic Skills Assessment Template

Use this basic skills assessment to get upfront knowledge of new users' skills before you offer orientation, training, and support.
Word Document
9 Likes