Open source software may benefit the enterprise, but first the enterprise must discover what tools exist. To get started, check out the Optaros EOS Directory Web site, and consult their Open Source Catalog.

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Using the open-source model for the enterprise application needs of the organization requires careful preparation in terms of process, people, and technology. Follow Info-Tech's recommendations to get the enterprise ready for Open Source...

Video

In order to save time and money, IT professionals should look to effective help desk management. Develop a tactical strategy to leverage help desk efforts against the never-ending crush of tickets. Learn how to save on the bottom line by viewing...

Video

In order to save time and money, IT professionals should look to effective help desk management. Develop a tactical strategy to leverage help desk efforts against the never-ending crush of tickets. Learn how to save on the bottom line by viewing...

Video

In order to save time and money, IT professionals should look to effective help desk management. Develop a tactical strategy to leverage help desk efforts against the never-ending crush of tickets. Learn how to save on the bottom line by viewing...

Video

In order to save time and money, IT professionals should look to effective help desk management. Develop a tactical strategy to leverage help desk efforts against the never-ending crush of tickets. Learn how to save on the bottom line by viewing...

Cutting back on service levels, negotiating with vendors, and implementing good application maintenance processes can yield short and long-term cost reduction results with minimal consequences on day-to-day business activities. Assess the area...

Podcast

Effective help desk management can potentially save IT a significant amount of time and money. The key is to develop a cost-conscious strategy that leverages help desk efforts against the never-ending crush of tickets. Use this tactical guidance...

Networked storage vendors are aggressively targeting small enterprises in an attempt to grow market share. However, there remains considerable confusion around storage area network technology in the small to mid-range space due to considerable...

A recent Info-Tech study found that, in the face of budget belt-tightening, educational organizations are successful in reducing licensing and support costs using open source software. However, while open source can be a good choice, it won't...

Many enterprises fail to fully understand the TCO for applications or to thoroughly explore the possible cost savings opportunities at each stage in the life of an application. Understand the total cost of applications, and learn about some of...

A BI implementation does not have to be a death sentence for the IT budget. Learn from these four organizations that have made the most of their modest investments.

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Open source Business Intelligence (BI) suites offer increasingly robust functionality ? so much so that they are beginning to threaten their commercial counterparts. Use this total cost of ownership comparison tool to establish the open source...

Many enterprise decision makers are hesitant to even consider a BI initiative because of the anticipated cost. Here are four ways to implement BI technology without breaking the bank.

As businesses increasingly embrace Web 2.0 technology, choosing the right JavaScript library becomes important. Learn about the strengths and weaknesses of the top nine no-charge JavaScript contenders in the lightweight, middleweight, and...

BI initiatives need not be unthinkably expensive. A small enterprise can implement an effective BI solution made up of existing business software and reasonably priced technology.

Choosing the right JavaScript library is important for the small enterprise that needs a dynamic Web presence or a full Web-based application. Learn about the strengths and weaknesses of the top nine no-cost JavaScript contenders in the...

Tool

Leading open source Business Intelligence (BI) suites are functionally comparable to commercial products and fiscally accessible to smaller enterprises. Decision makers investigating BI technology adoption should use open source packages for...

In the Web 2.0 world, JavaScript libraries are used to simplify the development of the browser-based user interfaces (UI) that jazz up Web sites and support rich Web applications. Apply the seven key considerations outlined in this note to...

How difficult is it to choose an enterprise-grade Linux vendor? Each vendor brings a list of talking points, slight technical differentiations, or specific marketing emphasis. But when you consider that a wide variety of enterprises use each of...

Institutions of higher education have unique needs for Customer Relationship Management (CRM) applications. Info-Tech Research Group recommends building a CRM strategy centered on the unique student lifecycle of the institution and then partner...

Xandros Linux is gaining attention with three key developments: volume consumer sales of the Asus Eee notebook featuring Xandros Desktop, the upcoming BridgeWays server management tools, and the acquisition of Scalix. Small to mid-sized...

The Yahoo! User Interface (YUI) Library is an open-source collection of UI controls and utilities written in JavaScript that stands out for its wide range of utilities and controls, robust-cross browser testing, and thorough documentation and...

Small enterprises looking at Linux will find Red Hat suited for standard Linux roles as well as highly-technical deployments. However, Red Hat's focus on complex/demanding customers may lead to a lag in responsiveness for clients that don't fit...

Wikis are a solid alternative for workplace collaboration ? as long as enterprises implement them effectively. Examine these five case studies to learn from small organizations that have successfully integrated wiki solutions into their operations.

Xandros aims to join Red Hat and Novell SUSE as a familiar Linux brand. Recent moves include volume consumer sales on the Asus Eee notebook, acquisition of enterprise-grade Scalix e-mail, and an upcoming launch for its BridgeWays cross-platform...

Xandros Linux is gaining attention following volume consumer sales of the Asus Eee notebook featuring Xandros Desktop, Xandros' acquisition of Scalix, and its upcoming BridgeWays server management tools. Watch Xandros in 2008 for signs of...

Small enterprises looking at Linux will find that Novell's SUSE offering is suited for standard Linux roles as well as office-worker desktop deployments. Novell's focus on customer support particularly suits the small and mid-sized enterprise...

The One Laptop Per Child project's XO laptop is a technically impressive, inexpensive educational tool. While it is still uncertain whether founder Nicholas Negroponte's brainchild will become the device that revolutionizes education for...

Dell's new partnership with Fonality positions it as an unlikely but important new entrant in the increasingly competitive small enterprise IP telephony space. While it lacks telephony experience, Dell's size, sales, and distribution strengths...