Effective Project Portfolio Management (PPM) is fundamental to the success of any enterprise. Market leading software solutions offer structured project and portfolio management functionality, robust reporting, full-bodied resource management,...

Software as a Service (SaaS) has definitely taken a major evolutionary step forward in the past year. SaaS vendors are beginning to leverage positive network effects by enabling direct integration at the multi-tenant platform level between...

Cutting back on service levels, negotiating with vendors, and implementing good application maintenance processes can yield short and long-term cost reduction results with minimal consequences on day-to-day business activities. Assess the area...

At the recent 2008 Sage Summit customer conference, Sage unveiled further progress towards achieving their CRM 2010 strategic vision. Significant enhancements to Sage SalesLogix were unveiled and a new Web synchronization service for ACT! By...

At the recent 2008 Salesforce.com "Dreamforce" conference, Salesforce.com unveiled several new features and products. The most noticeable was formal integration with social networking giant Facebook.

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SaaS is not a suitable alternative to on-premises applications for everybody. IT managers must thoroughly assess the appropriateness of the model for their enterprise before moving forward with it.

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Growing small and mid-sized enterprises often develop a need for time reporting capabilities. Use this shortlist preparation worksheet to evaluate enterprise Time Reporting Solution (TRS) requirements and develop a listing of suitable vendors.

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On-demand or Software-as-a-Service (SaaS) time reporting solutions are a relatively commoditized market. However, distinctive differences still exist between products. Small and mid-sized enterprises must look beyond the standard time reporting...

Institutions of higher education have unique needs for Customer Relationship Management (CRM) applications. Info-Tech Research Group recommends building a CRM strategy centered on the unique student lifecycle of the institution and then partner...

Windows Media Services 2008, the optional streaming media component of the newly launched Windows Server 2008, offers several significant enhancements over its previous edition. Given its broad accessibility and rich functionality, the new...

The Software-as-a-Service (SaaS) delivery model is impacting the Customer Relationship Management (CRM) project lifecycle. Understanding the impact that SaaS has on CRM is necessary to achieve successful on-demand CRM implementations.

IT managers that attempt to implement a Software-as-a-Service (SaaS) system without adequate planning are setting the project up for failure. Introducing SaaS into an enterprise requires careful preparation in terms of process, people, and...

Given the right circumstances, Software-as-a-Service (SaaS) provides a faster and more cost-effective alternative for enterprises to achieve their business objectives. IT managers that want to use SaaS must first assess the appropriateness of...

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Microsoft Exchange Server holds the largest worldwide market share of any enterprise messaging solution. As IT leaders begin to position Exchange 2007 on the enterprise's communication roadmap, this calculation tool will be a key component in...

Software-as-a-Service (SaaS) is changing the landscape of the enterprise applications market. IT managers that understand the current trends and future prospects of the SaaS market will be in a better position to maximize the returns of their...

Traditionally, large enterprises have been the only ones able to afford a commercial Customer Relationship Management (CRM) solution. This trend is changing. Over the next 12 to 24 months, Info-Tech expects a rapid increase in the adoption of...

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The Software-as-a-Service (SaaS) delivery model provides a faster, less risky, and generally more cost-effective alternative for enterprises to achieve their business objectives. However, this model is not the best alternative in every...

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The Software-as-a-Service (SaaS) delivery model can bring a lower Total Cost of Ownership (TCO) than its on-premises equivalent. Use this calculator to find out if the enterprise can reap TCO benefits from the on-demand SaaS model.