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This is a collection of published Info-Tech research specifically designed to help IT identify areas for IT cost-cutting, along with tactics on how to achieve cost reduction targets.

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Unscheduled moves, adds, and changes (MACs) to desktop systems can lead to a drain on resources and inefficiencies. Draft a move/add/change policy to help you control the process, reduce IT support costs, and increase end-user satisfaction.

The most popular areas to reduce IT costs are pretty predictable. However, many IT leaders are missing or avoiding major cost saving opportunities altogether. Move beyond low-hanging fruit and tackle more creative ways to cut the IT budget.

Enterprises are facing different cost reduction targets and timeframes, but that doesn't mean that these enterprises are adopting radically different cost reduction tactics. Understand current common practice to help prepare an informed internal...

Greater participation by IT leadership in decision-making processes has an influence on where enterprises choose to focus IT cost-cutting efforts. Perform a quick peer comparison to prepare for the opportunities and challenges.

Many enterprises are tackling the usual and predictable when it comes to cutting IT costs. However, many significant cost-reduction opportunities are being missed or ignored outright. Move beyond the low-hanging fruit and scrutinize in-house...

It would make sense that bigger enterprises would target different areas than smaller enterprises when it comes to reducing IT costs. However, measures of organization size, such as number of staff, revenue and budget, have little impact when IT...

Cost reduction opportunities are everywhere, yet many remain overlooked and unexploited. Know what these opportunities are and add them to the IT department's cost management priority list.

An Info-Tech survey has revealed the IT service areas under closest scrutiny for cost reduction. Use this information as a reality check to gauge in-house decisions and actions, and to reassess the overall cost-reduction plan.

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An organizational gap can be a weakness or hole in the way IT interacts with the business or in terms of how IT resources have been organized internally. Use the OptimizeIT "IT Organizational Gaps" tool to help document points of concern within...

Enterprises buckling down on spending will target projects and freeze hiring, but for many IT departments the cuts won't stop there. To avoid debilitating hatchet-like cuts, IT must learn to manage service levels and communicate the consequences...

Template/Policy

Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form to help you control the process, organize your IT resources, and increase...

Moves, Adds, and Changes (MACs) can be a big hassle if managed poorly. Control the process to reduce IT support costs and increase end-user satisfaction. Use these tips to help control and enforce MAC best practices.

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Begin a services catalog regardless of whether you plan to charge for IT services or not.