Tool

Managing telecom expense is a challenge when bills are not managed centrally or consolidated in a single file. Identifying cost-savings and synergy opportunities are also difficult if your telecom bills and information regarding telecom services...

Solution Set

This solution set will help organizations understand where to focus their telecom cost reduction efforts and how to develop a practice for ongoing telecom expense management.

Cutting costs can be an overwhelming and painful task, but knowing where to focus your efforts can make it easier. Take a look at our top ten favorite strategies. It doesn't have to be as painful as you think, and who knows, you could become the...

Use these notes to apply cost-savings across your department. Discover cost savings in every aspect of your cost-to-serve expenses, and use the guidance and tools below to start reducing costs today.

Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.

Be kind to the environment and your company's bank account. Learn ways to save while going green.

Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.

Stretch your resource dollar by optimizing your IT processes and functions. Learn how with our clear advice and tools.

Benchmarks are a common fixture in efforts to manage IT performance. While benchmarks can be highly informative, they must be treated with caution. Use benchmark comparisons as directional indicators, but avoid acting on benchmarks prematurely.

Onboarding new business users is a complex and costly endeavor for IT. Calculate the fully-loaded IT cost of hiring new users to understand the incremental cost that IT has to incur as a result of manpower expansion across the enterprise....

Tool

Take a look at Info-Tech's budget template to help you identify line items on your IT department budget.