Template/Policy

Certain types of software can open security holes to the enterprise network. Controlling what software is installed on end-user devices is a critical step in closing these holes. Apply this Software Installation Policy to identify standard...

Job Description

The Telecommunications Technician's role is to install, support, and maintain in-house voice, data, and video equipment. This includes configuring, diagnosing, repairing, upgrading, and optimizing all telephone systems and services, voicemail...

Job Description

The Server Administrator's role is to design, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. This includes...

Job Description

The Desktop Technician's role is to provide a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and...

Job Description

The SAP Administrator's role is to supervise and operate the organization's SAP systems through implementation best practices. This includes installing, configuring, patching, upgrading, and maintaining the company's investments in proprietary...

Job Description

The Database Administrator's role is to design, install, monitor, maintain, and performance tune production databases while ensuring high levels of data availability. This individual is also responsible for developing, implementing, and...

Job Description

The Database Analyst's role is to direct, evaluate, review, and manage database resources and services across the organization while ensuring high levels of data quality. This individual is also responsible for developing, implementing, and...

Job Description

The Network Engineer's role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs)...

Job Description

The Hardware Technician's role is to support and maintain in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal...