Template/Policy

This template is designed to provide vendors with a consistent set of instructions when demonstrating ERP platforms to ensure an objective comparison of product features; all while you can evaluate ease-of-use from a user and IT perspective.

Podcast

Formulating a comprehensive view of the key factors going into ERP selection and management is a remarkably difficult task requiring years of experience, and often many missteps along the way.

Note

Selecting an ERP platform is a difficult decision for any enterprise. This research clearly outlines the challenges faced by organizations, discusses the relative strengths and weaknesses of ERP platforms and provides organizations with the key...

Tool

This tool is pre-built with the essential criteria that should be considered when evaluating ERP RFP responses. Use this tool to put hard numbers behind vendor claims, and keep evaluations objective when scoring RFP responses.

Tool

Developing a vendor shortlist is a vital task in ERP selection. Organizations that are most successful with their ERP selection, vigorously examine selected vendors to ensure compatibility and functional fit, while ensuring the implementing...

Template/Policy

Regular and formal performance reviews are critical to maintaining overall productivity of your staff. Every organization has a unique method of administering performance appraisals, but many are based on a few simple templates. A commonly used...

Template/Policy

Regular and formal performance reviews are critical to maintaining and improving overall productivity of your staff. Every organization has a unique method of administering performance appraisals, but many are based on a few simple templates.

Template/Policy

Regular and formal performance reviews are critical to maintaining overall productivity and improvement of managers. Every organization has a unique method of administering performance appraisals, but many are based on a few simple templates.

Video

360-degree feedback can be an important tool for managers to contribute to an employee's performance appraisal. When used inappropriately, it can also dilute an employee's actual performance.

Note

The performance appraisal space is a mess of opinions, tactics, best practices and theories. If you are updating your current performance appraisal program or creating one from scratch, determining what opinions and tactics to adopt is a...

Video

Selecting a BI solution is notoriously complex. Consider the five factors outlined in this video to cut through vendor-speak and select a BI solution that is the best fit for the organization.

As IT evolves, so too does the need to be proactive in measuring and controlling the quality and efficiencies of IT. Metrics are a powerful management tool that can be used to effectively communicate, maintain, and improve IT effectiveness over...

IT metrics reports that span dozens of pages and center on technology-focused metrics such as volume of mainframe batch runs, megabytes of data stored, jobs processed, or number of patches installed, will be meaningless to business leaders. If...

IT metrics are defined as the measurement of activities, processes, deliverables, or resources within IT. Considering the old adage "If you can't measure it, you can't manage it", an IT metrics program is essential for understanding, managing,...

Template/Policy

Organizations embarking on the selection process for an IP Telephony (IPT) solution may elect to issue a Request for Proposal (RFP) after determining their final selection criteria. Use this RFP template when soliciting vendor responses.

As the enterprise WAN is increasingly relied upon to deliver business critical data and applications, optimal performance of the network becomes a high priority. Enterprises focusing on large scale data center consolidation, data replication,...

Many IT teams approach requirements gathering for software purchasing the same way they approach custom development requirements. It is important, however, to note the differences between these scenarios from the perspective of requirements...

Software markets tend to be crowded places with numerous vendors competing for the same customer groups. With multiple vendors to choose from, organizations need a well-defined plan to manage the decision process. Build requirements elicitation...

Premium Resource

The purpose of the Performance Measurement and Professional Development section is to gather performance feedback, at regular intervals, and to apply that feedback as a component in the professional development program.

Premium Resource

Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with, and ongoing management of vendors or suppliers, and is an essential part...

There are many advantages associated with running a pilot project before embarking on a full-scale endeavor. But to reap the maximum benefit from a pilot project, IT managers need to pay attention to key guidelines: project selection is crucial,...

When a project fails, it is the IT manager's ability to learn from that failure, and their aptitude at putting that knowledge into practice, that prevents further failed projects. Learn how to make the best of failure, and become a better leader...

Tool

Despite a seeming abundance of processes, gaps may still exist. These can take the form a collection of unique and variable approaches to the same task, or a complete absence of activity in an important coverage area. Use the "Process Gap...

In-Depth Report

The promise of IT portfolio management is the quantification of IT efforts, enabling measurement and objective evaluation of IT investments and alignment with business strategy. Understand how IT portfolio management can be a driver of IT...

Enterprises that have identified a business need to migrate to IP Telephony (IPT) face several challenging decisions. While considerable time and effort typically go into evaluating different products and vendors, enterprises must ensure that...

Vendor stability becomes a critical selection criterion when an IT manager considers purchasing an enterprise application. Use this resource to assess the financial viability of vendors.

Enterprise Resource Planning (ERP) systems are a large enough investment to require a formal Request for Proposal (RFP). Knowing what to include and highlight can be the difference between getting what you paid for and investing in a dud.

Template/Policy

Use Info-Tech's Web site credibility checklist to evaluate your company's Web site as well as those your business partners and competitors.

Template/Policy

Apply Info-Tech's consultant evaluation matrix to help you hire the perfect consultant.