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Tagged - epicor ITSM

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Mid-Market Help Desk Vendor Landscape: CRM & SaaS Break Out

Help desk software continues to evolve with diverse solutions, such as Software-as-a-Service (SaaS) offerings and task-tailored Customer Relationship Management (CRM) systems. Learn how these creative help desk solutions can meet enterprise...

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Help Desk Vendors: Epicor ITSM

Help desk incident management, and more importantly IT service management, is a critical component of any well run IT department. Epicor ITSM, a component of the complete Epicor solution, uses SharePoint for portal and application services....