Video

Policy enforcement can be a tremendous headache for IT leaders: IT takes the initiative to spearhead policy development and implementation, but the resulting documents often have little clout and are left collecting dust. Protect the...

Non-disclosure and non-compete agreements have their place in a business environment, but they are often neither necessary nor enforceable. Sidestep a "me too" approach to protecting intellectual property through agreements and avoid wasting...

Template/Policy

A non-compete agreement is typically invoked to protect an organization's client base and intellectual property against inappropriate use by a former employee or contractor. Use this template to provide a structure for a document that specifies...

Template/Policy

Non-disclosure agreements (also known as confidentiality agreements) prohibit the communication of certain non-public business information by individuals. Use this template to provide a structure for documenting a confidentiality and...

Template/Policy

Download this document retention policy template to help you design and enforce a policy to mitigate risk.

Job Description

The Quality Assurance Manager's role is to develop, establish, and enforce quality assurance standards and measures for the information technology services within the organization. Overseeing a contingent of QA Analysts, QA Team Leads, and QA...