Template/Policy

The IT new hire business case will help you to make a more informed hiring decision.

Tool

Reducing headcount is a mentally and emotionally challenging task under any circumstance. Use this tool to take a systematic, skills-focused approach to making staff reduction decisions.

Vendor Research

This report is designed to aid vendors in the sales and marketing of Workforce Management Software (WFMS) to end customers.

Tool

IT leaders considering an Enterprise Resource Planning (ERP) implementation should use this readiness assessment tool to determine whether or not the enterprise is sufficiently prepared for ERP.

Video

Good people management drives high motivation and engagement of IT staff, and it encourages staff development, and is essential for retaining good performers. start leveraging IT staff feedback, and improve management performance.

Solution Set

Using IT staff feedback is not just a prudent method for gathering insights about the organization and possibilities for improvement; it can also be a powerful method for increasing staff engagement and confidence in management ability.

Note

Collecting feedback from IT staff is essential for improving management performance. Management needs to begin by identifying their own views on the strengths and weaknesses of the IT organization. Next, feedback must be collected through a...

Tool

Using staff feedback is critical for improving management of the IT organization. Use this tool to examine your current methods for gathering and analyzing feedback, and receive suggestions for improving the feedback process.

When IT cost reductions are required, many organizations avoid cutting staff. Read this Info-Tech case study to learn about the effort it takes to not touch headcount when cutting IT costs in the supply chain management industry.

Leaders in unionized IT shops have limited options when it comes to making mandated staff reductions. Read this Info-Tech case study to understand the challenges and opportunities in this type of environment.

In staff downsizing, as with most things in life, being prepared is a key to success. Read this case study for a description of how one IT leader created an agile workforce in preparation for a layoff scenario.

Deciding who stays and who goes during downsizing is painful, but at least you get to decide who to keep. Or do you? Read this Info-Tech case study to find out how to prevent key staff from defecting after layoffs.

Many IT leaders experienced in staff downsizing say it's best to make cuts both early and deep to avoid prolonging employees' agony. This Info-Tech case study shows how one IT Director started to make mandated staffing cuts his first day on the job.

(21-Dec-09) When businesses consider cutting costs in almost any area, often the first thing that comes to mind is outsourcing, particularly to overseas employees or consultants. It is understandable — especially in this economy — that companies...

(24-Nov-09) Ciena Corp. won the auction for wilting Canadian technology icon Nortel Networks Corp.'s global Ethernet assets and promised to preserve 2,000 highly-skilled jobs, many in Ottawa. The $769 million (U.S.) offer – $530 million in...

(28-Oct-09) Banning employees from visiting social media sites, such as Facebook and Twitter at work isn't a good idea, according to Ontario privacy commissioner Ann Cavoukian. "I think it's a mistake," the privacy commissioner told...

Teleworking continues to rise in popularity, and in embracing such an initiative, many enterprises overlook the training required for effective teleworking among employees and managers. In this research note, learn what kind of training...

Teleworking continues to rise in popularity, but in embracing such an initiative, many enterprises neglect the development of telework policies and performance measurement. Learn how to build policy and performance frameworks that enable both...

Many people would intuitively think that small enterprises have different cost-cutting priorities than large enterprise. In general, this is not the case - most enterprises follow a similar cost-cutting path regardless of the number of...

When a staffing contingent is cut to bare minimum, losing a key employee is a disaster. This is no time to protect the status quo ? it could cost precious human resources. Instead, change the methods used to manage staff now in order to prevent...

Measures of enterprise size have surprisingly little to do with the IT service areas selected for cost reduction. In fact, most enterprises follow a similar cost-cutting path regardless of the number of employees, size of IT, or company revenue.

Tool

This tool is designed to help organizations determine top tactics for cost reduction within the internal IT administration area. After the questions have been completed, the tool will generate guidance on what cost-saving actions to take, the...

Many enterprises use automation, improved human resources management techniques, or a combination of both to increase the productivity of their employees. However, both methods are expensive and time intensive. During times of economic...

It would make sense that bigger enterprises would target different areas than smaller enterprises when it comes to reducing IT costs. However, measures of organization size, such as number of staff, revenue and budget, have little impact when IT...

The transition to an application outsourcing relationship can be a bumpy ride. However, getting through the transition effectively and efficiently is key to starting the outsourcing relationship off on the right foot. Learn how to successfully...

Tool

Focusing cost-reduction efforts on internal IT administration services provides quick cost savings. However, it is important to supplement short-term tactics with mid and long-term follow-ups. The techniques provided in this note, as well as the...

Note

Small IT shops often have lean staff headcounts, affording little flexibility at the best of times. When economic challenges hit, the effects on IT responsiveness can be near-paralytic. Begin to lay a foundation for an agile workforce going...

Tool

Making staff reductions is not only an emotionally challenging task, but also one wrought with uncertainty and risk for error. This risk is magnified when time frames for reductions are short. Follow a structured and objective method for...

Note

Organizational charts are important enterprise communication tools that spell out both vertical and lateral relationships between departments, working groups, and individuals. Apply this PowerPoint tool to help you visually document your IT...

Note

Layoffs can result in a large-scale reorganization of the IT department. Coordinating the details of who will handle what going forward may feel rather like putting together a puzzle with too many pieces. While no tried-and-true method exists,...