Tool

Keep vendor evaluations objective with Info-Tech's Enterprise Content Management (ECM) Evaluation and RFP response tool, and put hard numbers behind ECM vendor claims.

Premium Resource

Learn how your IT department compares to your peers in the Insurance Services sector by using Info-Tech's IT Budget & Staffing report. The attached PDF contains a consolidated report covering both Financial and Insurance services research.

Template/Policy

Business plan creation is essential to obtaining business and executive support for your Enterprise Content Management (ECM) implementation. Use this template to ensure that a full ECM solution is warranted and that a comprehensive corporate...

Video

Non-monetary switching costs can be high when adopting alternative office productivity suites, but deployment may also greatly decrease MS licensing costs. Assess your environment to determine if and where deploying an alternative suite makes sense.

Template/Policy

Requirements may change throughout the project lifecycle. Documenting and tracking these changes ensures accuracy when addressing the requests for change. Use this template to track the status of all requirements change requests.

Template/Policy

Requirements may change throughout the project life cycle. Documenting and tracking these changes ensures accuracy when addressing the requests for change. Ensure that the accurate assessment and impact of the change are documented whenever a...

Solution Set

Justifying continued investment in MS Office, with prices remaining steady, is becoming more difficult when there are cheaper SaaS or even free alternatives.

Job Description

The Business Requirements Analyst's role is to elicit, analyze, specify, and validate the business needs of project stakeholders, be they customers or end-users. This includes interviewing stakeholders and gathering and compiling user...

Use of Microsoft Office Open XML (OOXML) file format, introduced with Office 2007, has lagged mostly due to file compatibility issues with Office 2003 and slow Office 2007 adoption rates. However, as Office 2007/2010 adoption increases over the...

Info-Tech surveys reveal that 33% of clients intend to upgrade to Office 2010 in the next 18 months. Use this research note to understand who should upgrade, who should wait and why, and then review best practices for upgrading to Office 2010.

Video

The IT department often is tasked with developing a range of policies to help set behavior expectations with users and to protect the organization from risk. Without writing expertise and business support, this can be asking too much. To help...

(29-Jan-10) After a long litigation period, Microsoft has stopped selling copies of its Office and Word programs with a disputed custom XML editing functionality and has issued a patch that eliminates the feature for the programs currently being...

(By Info-Tech Analyst Howard Kiewe - Printed with permission from Processor magazine www.processor.com). I hate paperwork, even if I'm doing it in electronic documents. You know, those administrative tasks intended to track, measure, and...

Enterprises interested in Electronic Document Management (EDM) should perform a Return on Investment (ROI) analysis before and after making a purchase. Develop ROI calculations that estimate how an EDM solution can impact business processes...

Tool

Return on Investment (ROI) calculations are an important part of any Electronic Document Management (EDM) deployment strategy. Pre-deployment ROI calculations outline initial expectations and facilitate deeper analyses in the post-deployment...

Electronic Document Management (EDM) solutions improve document management and bring significant advantages to enterprises that take the time to select a product that meets EDM technology standards. Learn what to expect from the vendor to choose...

An effective Electronic Document Management (EDM) solution enables enterprises to improve information management and achieve numerous business advantages. But a solution that fails to meet important operational requirements can quickly rack-up...

Growing demand for information management within IT makes Electronic Document Management (EDM) a priority for many IT leaders. EDM solutions can simplify compliance processes, advance information accessibility, improve employee efficiency, and...

Any successful Electronic Document Management (EDM) initiative develops gradually, according to a defined business strategy. Determine business requirements for EDM to establish a deployment strategy that addresses current needs and lays the...

Template/Policy

Enterprises looking to invest in document management should begin with a Return on Investment (ROI) analysis. Use this tool to develop ROI calculations that estimate how a document management solution can impact business processes before...

Failure to follow proper change management processes when adopting infrastructure change increases the number of enterprise system outages and results in severe impact to the business. Executing proper control and management of infrastructure...

(31-Jul-09) - Many a cynic has quipped that despite early optimistic predictions of the paperless office, computers have become the most efficient paper generators since Gutenberg. Studies have found that companies routinely spend 2 to 3% of...

Premium Resource

Implementing and enforcing documented policies and procedures should be a continuous process. Commitment to the review and revision of policies and procedures will ensure they are kept current and relevant against the organization's mandates and...

Premium Resource

The purpose of this bundle is to assist you in creating the basis of the actual DRP document itself. Armed with the results of your business impact analysis and risk assessments, you are now ready for IT Continuity Plan Creation, which is...

Premium Resource

The purpose of this bundle is to assist you in the care and feeding of the DRP after its creation and communication to the rest of the company. There is a series of tasks that must be completed in order to keep the DRP current and actively...

Premium Resource

The decision has been made to make changes to an application. Now these changes must be executed and rolled out to the user base in a controlled way that maximizes the change's success and minimizes disruption to the business. This process is...

Premium Resource

Every enterprise has processes, whether they are formally documented or not. In fact, the fundamental building blocks of any organization are its processes and the people who put them into practice.

Tool

Highly-critical assets may require some further investment before they can be disaster resilient. Document and justify expenditures necessary for meeting the goals of the DRP. Use the "Return on Security Investment Calculator" worksheet if you...

SharePoint 2007 has given rise to a new set of issues concerning data backup and recovery. While the latest release of SharePoint has improved its backup functionality, enterprises will have to look at their unique business objectives to decide...

Confused about which e-mails to retain, and for how long? IT leaders must demand clear guidance from the enterprise. IT can influence retention policy formation by advocating for legal input, providing technical guidance, and drawing from...