Job Description

The Lotus Notes Administrator's role is to ensure the stable operation of in-house e-mail messaging systems and their corresponding hardware and software. This includes planning, developing, installing, configuring, maintaining, supporting, and...

Job Description

The Network Administrator's role is to ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and...

Job Description

The Network Manager's role is to plan, direct, and coordinate the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization's IT assets. This includes developing, configuring,...

Job Description

The Software Engineer's role is to design, execute, assess, and troubleshoot software programs and applications. This includes configuring, coding, developing, and documenting software specifications throughout the project life cycle. The...

Job Description

The Chief Technology Officer's role is to align technology vision with business strategy by integrating company processes with the appropriate technologies. The Chief Technology Officer is also responsible for all aspects of developing and...

Job Description

The role of the SLA Manager is to ensure that all service level agreements (SLAs) for information technology services across the organization are delivered according to specifications. This includes developing, managing, and administering...

While help desk automation can play a critical long-term role in developing a cost effective service orientation, determining the correct help desk staff ratio is equally as important. Find out your ideal ratio with this research note.

Job Description

The Server Administrator's role is to design, install, administer, and optimize company servers and related components to achieve high performance of the various business applications supported by tuning the servers as necessary. This includes...

Job Description

The CAD Manager's role is to ensure the stable operation of in-house CAD (computer-aided design) software within the organization. This includes developing, installing, configuring, maintaining, supporting, and optimizing all CAD installations...

Job Description

The Corporate Librarian's role is to manage and maintain all company-owned information resources and associated content. This includes ensuring that the storing, archiving, and taxonomical layout of information resources are consistent across...

Job Description

The Network Analyst's role is to design, build, and implement network systems across the enterprise. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network...

Job Description

The Chief Privacy Officer's role is to provide vision and leadership for developing and supporting initiatives critical to the organization's information privacy practices. This individual directs the development and implementation of policies...

Job Description

The Database Administrator's role is to design, install, monitor, maintain, and performance tune production databases while ensuring high levels of data availability. This individual is also responsible for developing, implementing, and...

Job Description

The Network Engineer's role is to ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs)...