Note

View how one CIO used quality communication with stakeholders to gain approval for IT initiatives.

Video

It is essential for all CIOs to maintain quality communication with core business stakeholders in order to build strong relationships and establish trust. Consistent discussion with the senior business leaders and executive decision makers help...

Premium Resource

Once project proposals have been submitted and collected, establish a process to identify the highest priority project proposals. This will include maintaining an inventory of proposed projects, applying ranking criteria, and establishing the...

Template/Policy

Whether the SQL Server upgrade project requires one weekend or many to complete, it is important to collect and document all issues, resolutions, and changes experienced throughout the process to learn from and improve upon in future projects....

Solution Set

Organizations running an SQL database rely heavily on it to function properly for business continuity purposes. An upgrade can be costly if it results in major downtime and significant application rework. Use this solution set to make the...

Zero-Based Budgeting is not as easy as pulling up last year's budget and simply adding a few dollars here and taking away a few dollars there, but it can result in a much more accurate, justifiable, and transparent budget for IT departments....

The combination of low call center costs, a solid telecommunications infrastructure, and an educated workforce has made the Philippines an attractive option for North American companies struggling to reduce costs in a challenging economy, a new...

Note

Application demonstrations play an important part in the software selection process, and many stakeholders will be involved. Use this template to quickly customize a scorecard that stakeholders can use to rank vendors on important criteria.

Note

Organizations that have vigilantly shortlisted a long list of application vendors into a few serious contenders should plan the demonstration day with the same level of care. Build a well-defined demo agenda, pick a cross-section of important...

Job Description

The Systems Architect's role is to strategically design and implement in-house information systems and networked software architectures that support core organizational functions, and assure their high availability. This individual will gain...

Tool

Engineers have used the "Fishbone" diagram for years to help them make decisions. Use this diagram template to apply this method to your own IT problems.