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Knowledge is power. Go into your vendor negotiations with these tips and tools in your back pocket.
Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
This tool is designed to help organizations determine their top tactics for cost reduction within the end-user support service area. The tactics provided in this tool are a starting point for organizations seeking to reduce their end-user...
Info-Tech Research Group regularly polls IT decision makers about their staffing and spending decisions. This information is used for IT Budget and Staffing reports that provide benchmark data for nine industry sectors. The 2007 IT Budget &...